Location
New Orleans, LA | United States
Job description
Location: New Orleans, LA
JOB SUMMARY:
The Recertification Clerk handles all resident recertification processing and paperwork by following HUD regulations and guidelines.
ESSENTIAL FUNCTIONS:
- Responsible for determining housing assistance eligibility, occupancy standards, income calculations and allowances.
- Responsible for processing all tenant recertification's on time for rent and eligibility for assistance.
- Responsible for recertification notifications to all residents.
- Schedules and conducts annual resident recertification interviews to determine eligibility.
- Performs all verifications of information pertinent to resident re-certifications.
- Ensures proper calculation of income, assets, rent levels, etc.
- Coordinates apartment inspections for recertification.
- Explain documents to tenants.
- Explain rent determination to residents.
- Prepare leases and required move-in and move-out forms.
- Prepare vacancy claims on every move-in and move-out where unit is eligible for claim.
- Prepare monthly request of repair and replacement requisitions.
- Prepare monthly Section 8 voucher no later than the 25th of each month.
- Prepare monthly transmittals for transfer of security deposit funds for move-in and move-outs that
occur during the month.
- Maintain accurate and timely statistical records and reports pertaining to HUD, Christopher Homes, Inc., and to the resident.
- Process report changes in the system, including entering data in the Yardi system to update family, assets, demographics, income and notes.
- Maintain neat and easily accessible files pertaining to resident re-certifications in accordance with HUD regulations.
- Assist office staff on other tasks, including collection and posting of rents, social activities, and
answering the phones.
- Must be able to deal with confused, aggressive and upset residents on a daily basis.
- Performs duties under pressure and meet deadlines in a timely manner.
- Must be able to work in a fast-paced & ministry oriented environment.
- Works as part of a team, as well as complete assignments independently.
- Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.
- Other duties as assigned.
PHYSICAL DEMANDS:
- Must be able to lift, carry, pull or push 10 pounds.
MINIMUM QUALIFICATIONS:
- Position requires at least one (1) year experience in leasing and occupancy functions, property management duties and/or loan processing with HUD program guidelines.
- Prior recertification experience preferred.
- Knowledge of HUD housing and rules, a plus.
- Experience working with the elderly is desirable.
- Work well and effectively with or without direct supervision.
- Must have compassion for and desire to work with the elderly.
- Must be proficient MS Work, MS Excel, MS Outlook, TRACS, Yardi, Adobe
- Ability to be flexible to changing work plans.
EDUCATION:
- High School diploma or equivalent preferred.
- Bachelor Degree in Business Administration preferred.
Job tags
Salary
