Permitting and Inspection Coordinator

Location

Lititz, PA | United States

Job description

About Us: Haller Enterprises is a leading provider of innovative solutions in the HVAC, Plumbing, and Electrical services with a commitment to excellence and customer satisfaction. With a strong presence across multiple locations, we are dedicated to optimizing our customer service and procedures through a pristine permitting and inspection process that ultimately contributes to the success of service and installation projects that support our growing business.

Position Overview: The Permitting and Inspection Coordinator will be responsible for managing all aspects of permit and inspection management, including application submittal, coordination of job scheduling, and scheduling inspections upon job completion. The ideal candidate will have excellent communication skills and the ability to serve as an intermediary between customers, sales personnel, installation, service team leads, and municipalities.

Responsibilities:

• Manage the entire permit and inspection process, including gathering necessary materials and information for application submittal.
• Coordinate job scheduling with permit approval and schedule inspections upon completion of the job.
• Serve as an intermediary between customers, sales personnel, installation, service team leads, and municipalities regarding logistics of permit and inspection coordination.
• Ensure customer satisfaction is exceeded throughout the entire process by maintaining exemplary communication and detailed notes.
• Accountable for scheduling electrical shutdowns and inspections to ensure customers have electricity at the end of the day.
• Maintain Permit Center Lists and ensure municipality information is up to date.
• Track payments for permits and inspections, including check requests and credit card payments.
• Apply for permits daily for electrical and plumbing trades, as well as "Emergency" townships for HVAC that require advance notice.
• Acquire Electrical Job Numbers needed for permit applications.
• Schedule electrical, plumbing, and HVAC inspections, coordinating them on the same day as the installation whenever possible.
• Track and follow up on applications with municipalities or required information from internal parties.
• Provide additional support by handling customer or another department's calls.
• Back up the Sales Dispatch team with the handling of tech leads tracking and submissions.
• Provide backup support to the project coordination process during high-demand periods.

Qualifications:

• High school diploma or equivalent
• 2+ years' experience in permit and inspection coordination, preferably in a residential service department/company
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and manage time effectively.
• Proficiency in Microsoft Office Suite and permit tracking software.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and deadlines.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

At our organization, we are committed to providing equal access to all programs, services, and employment opportunities, irrespective of race, color, religious creed, ancestry, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, genetic information, or any other protected status as defined by applicable federal, state, and local laws.

In compliance with the Americans with Disabilities Act and relevant state and local regulations, applicants in need of reasonable accommodations for the application and interview process are encouraged to inform the Human Resources and Talent Acquisition Department. Examples of such accommodations include modifying the application process, providing materials in alternative formats such as braille, large print, or audio recordings, arranging for sign language interpreters, and adjusting testing conditions. We are dedicated to ensuring equal access and a seamless experience for all applicants.

Job tags

Salary

$20 - $23 per hour