Housekeeping Supervisor

Location

Albany, NY | United States

Job description

Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a hospitality environment. The Housekeeping Supervisor ensures the cleanliness and the attractive appearance of our guest rooms and public spaces and ensures deficiencies are reported and corrected. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you!

As a full-time employee, you will receive the following:

• Competitive Pay
• Paid Time Off - Holiday, Vacation and Personal Days
• Great Benefits including Medical and Dental Insurance
• Voluntary Short-Term Disability Insurance
• 401K Retirement Program with company contribution - FREE MONEY!
• Hilton and Turf Hotel Employee Room Night Discounts
• Employee Awards
• Employee Referral Program - up to $225.00 per referral

As a Housekeeping Supervisor, you will be responsible for giving our guests the best hospitality experience they can have by:

• Lead, train and supervise Room Attendants and Operation Associates on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
• Assess inventory, assign rooms for cleaning and inspect rooms
• Verify and report status and/or discrepancies of rooms
• Monitor work schedules, lost and found program, stock rooms and carts
• Communicate and coordinate with Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas
• Perform Room Attendant and/or Operation Associate duties, as needed
• Assist in performance evaluations of Room Attendants and Operation Associates, as needed
• Respond to special guest requests in a timely, friendly and efficient manner
• Maintains and promotes a positive and cooperative work relationship with all hotel departments
• Performs any other duties as requested by your manager

EDUCATION/EXPERIENCE: A high school education or equivalent experience, with one to two years of employment related experience is required. Working knowledge of housekeeping is expected. Supervisory skills are required.

ESSENTIAL FUNCTIONS: You must be able to communicate effectively with staff, management and guests. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.

Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job tags

Salary

$16 - $17 per hour