Location
Hercules, CA | United States
Job description
Director of Operations
Hercules CA | On-Site
Entry Date: 06 Feb 2024
X-Therma, a venture backed biotech company pioneers ground-breaking cold chain technology via a convergent bio preservation platform, to advance Regenerative Medicine and make available safe and on-demand organs, engineered tissues, and cell & gene therapies to patients in need. X-Therma collaborates with renowned research institutions such as Lawrence Berkeley National Laboratory and Johns Hopkins University and is supported with significant funding from the US Department of Defense, National Science Foundation, California Institute of Regenerative Medicine, etc.
X-Therma technology greatly improves cold-chain logistics and is an FDA Breakthrough Device to end the organ waiting list in a long-overlooked market. This is a paradigm shift that could make worldwide organ sharing possible and eliminate organ discard. Immediately, the technology could resolve current bottlenecks in Regenerative Medicine biomanufacturing and processing and allow “off-the-shelf" living medicines in this hyper-growth space.
Joining Team Excellence:
We have a bold vision to create something great that has never been done before: We are wary of what could go wrong, but obsessed with what can go right. We are mission-driven, intellectually honest and relentless learners, ambitious, courageous, and extraordinarily persistent. “Giving up” does not exist in our vocabulary. We respect and support each other to get better every day and make the world a better place. We are in the San Francisco East Bay in Hercules, not only known for its beautiful scenery and comfortable weather all year round, but also you can truly embrace the breath of innovation and dream building spirit of San Francisco’s Biobay.
To strengthen our growing team in Richmond, we are looking for a Director of Commercial Operations to lead our operations, focusing on optimizing business processes, enhancing customer satisfaction, and maximizing revenue. The Commercial Director of Operations is responsible for driving the processes of the organization in a broad perspective from the strategic level to daily needs.
What’s in it for you?
You will have a great opportunity to contribute to groundbreaking, life-saving products. You will be part of a team producing our novel life-saving molecules and solutions. This role demands a highly goal-driven approach and the ability to focus on time-sensitive objectives within the most urgent priorities.
What you will do:
Operational Leadership:
- Oversee the day-to-day activities of the company, ensuring that the organization is managed and performed efficiently and effectively.
- Lead coordination and integration of efforts among operations, manufacturing, sales, and customer service to produce smoother workflow and more cost-effective business processes.
- Lead the program meetings, facilitating collaboration with all parties involved, keeping them informed and motivated to accomplish shared program goals.
- Build, develop, and lead a high-performing commercial operations team, providing mentorship and guidance to ensure success
Operational Efficiency:
- Streamline and optimize commercial processes to improve overall efficiency and effectiveness, ensuring the highest level of productivity.
- Identifies areas where continuous improvement can be applied and takes proactive steps to minimize delays in delivery.
- Implements and trains team members in policies and procedures that will improve day-to-day operations.
Cross-Functional Collaboration:
- Drive the execution of the company programs, coordinating and facilitating the decision-making and problem-solving, to ensure the program's overall objectives are met .
- Work closely with other departments such as sales, research, and finance to align commercial operations with overall company objectives.
Strategic Planning:
- Collaborate with executive leadership to develop and implement operational strategies aligned with overall business objectives.
- Report and present program information to the executive leadership team.
- Stay informed about industry trends, market conditions, and competitor activities to identify potential areas for improvement and innovation.
Purchasing and Supply Chain :
- Oversee the entire supply chain process, from order placement to delivery, to ensure timely and efficient procurement of materials.
- Negotiate contracts, terms, and pricing agreements to ensure favorable terms for the company.
- Develop and manage the company's purchasing budget, ensuring cost-effectiveness and adherence to financial constraints.
- Monitor and analyze spending patterns to identify opportunities for cost savings.
Logistics and product delivery:
- Oversee customer service operations to ensure exceptional service delivery, address client concerns, and foster long-term relationships.
- Improves customer service and satisfaction through policy and procedural changes.
IT Management:
- Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure.
- Ensure the security and integrity of data, networks, and systems.
- Ensure IT systems and processes comply with applicable regulations and standards.
- Evaluate, select, and manage external vendors, ensuring service levels and performance meet or exceed expectations.
Qualification:
- M.S degree in applicable discipline; PhD in scientific disciplines is an advantage.
- 8-10 years in the biotech or medical devices industry. 3+ years as Director of Operations.
- Precision and speed are key to this role and your success in completing tasks.
- History of building trust, collaboration, and maintaining partnerships with team members toward achieving program goals.
- Proven strategic planning skills for the management of long-term projects that lead to success.
- Ability to adapt and respond quickly to change in a dynamic, high-growth environment and radiate a positive impact to the team.
- Excellent verbal and written communication skills.
- Thrive in an early-stage environment with a proactive attitude; no task is too big or too small for you.
- A strong work ethic to deliver results within the timeline.
- Strong analytical and problem-solving skills, organization skills, and attention to detail.
- Must be able to work in a laboratory and office setting without prohibitive limitations.
- Must be able to lift up to 20 pounds at times.
Our competitive package includes:
- Competitive base salary: $150,000-190,000 per year
- Employee Stock Option Plan
- Health, vision, and dental benefits
- 401(k) savings plan
- 5-Day marriage leave policy
- And more!
X-Therma is an Equal Opportunity Employer. X-Therma does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job tags
Salary
$150k - $190k
