Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Location
Hilo, HI | United States
Job description
Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!
Responsibilities:
- Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
- Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
- Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
- Perform all restocking and cleaning activities as directed, including opening and closing duties
- Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
Qualifications:
- Previous experience working in food service is preferred
- Candidates must have completed high school or received similar certification (GED)
- Excellent communication and interpersonal skills for working with customers and other team members
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Possesses strong, organizational and time management skills
About Company:
Located on the coastline of Hilo Bay, the Grand Naniloa Hilo, a DoubleTree by Hilton is 30 mi from Hawaii Volcanoes National Park. All rooms have free WiFi.
Guest rooms offer garden, ocean, or harbor views of Hilo Bay, Hamakua Coast, or Hilo Harbor. Each room is equipped with a flat-screen TV and a refrigerator, and bathrooms are finished with German limestone. Suites boast a kitchenette.
The Grand Naniloa Hilo, a DoubleTree by Hilton features an outdoor swimming pool and sundeck. The Naniloa Golf Course, located within the hotel grounds and adjacent to the Grand Naniloa Hotel, offers a free round of golf daily to guests.
Job tags
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