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Location

Jamaica, NY | United States

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Job description

Senior Secretary/Communication Assistant

St. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

Department: The Peter J. Tobin College of Business

Specific Job Title: Senior Secretary/Communication Assistant

Reports to: Director of Marketing and Communications (Jennifer Goddard), Accountancy Department Chair (Benjamin Silliman), Business Law Department Chair (Jack Clarke)

Campus: Queens

Job Summary:

The Senior Secretary/Communication Assistant's focus would be evenly divided between two primary responsibilities:

1. 
   Supporting the Director of Marketing and Communications. This half of the role will focus on the College's internal and external communications with current students, prospective students and families, alumni, and faculty, including marketing analytics and materials, digital content, and events management. The ideal candidates should be well-versed in social media, have a creative eye for design, and be comfortable working in a fast-paced environment both independently and within a team. This role requires a passion for storytelling, content creation, community engagement, and creative messaging strategies that ladder-up to overall marketing goals.
   

1. 
   Supporting the department chairs and faculty of the Accountancy and Business Law departments of the Peter J. Tobin College of Business. This support includes coordination and communications with faculty within these departments with respect to academic affairs; supervision of all departmental student events, with significant external and internal collaboration and coordination; coordination of all communication with outside partners; and administrative management of the Accountancy Department's separate AACSB accreditation process.
   

Essential Functions:


Functions supporting the Director of Marketing and Communications would include:

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  Provide administrative support for the Director of Marketing & Communications, including student worker schedules
  
• 
  Work closely with the Director to plan and execute marketing projects, including but not limited to events, publications, and the College's website and social media, such as:
  

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  Managing College event calendars for faculty, students, and families; assisting with event planning and production
  
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  Crafting, scheduling, and publishing social media posts across major platforms (Instagram, Facebook, TikTok, LinkedIn, Twitter/X, YouTube, Vimeo, and emerging channels) and implementing learnings to optimize digital content
  
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  Monitoring social media accounts and flagging relevant comments or inquiries while growing an online community and engagement
  
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  Regular reporting to track content performance against defined KPIs
  

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  Other duties as assigned.
  

Functions supporting the Accountancy and Business Law departments include:

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  Managing department meetings
  
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  Facilitating all events for the assigned departments, including emailing invitations, tracking attendance, reserving rooms, catering, coordinating with facilities for room set-up and IT to have proper equipment operating
  
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  Managing appropriate student records and other needed information and documentation by utilizing Banner and other appropriate software.
  
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  Coordinating the tracking and analyzing the progression of students, particularly those who are having academic difficulties in the department Fast Track programs.
  
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  Managing and coordinating communications with department faculty with respect to academic matters.
  
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  Overseeing all communications with Departmental external advisory boards.
  
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  Supervising department graduate assistants.
  

Competencies

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  Strong understanding and immersion in the world of social media; up-to-date on trends and emerging platforms, as well as how to leverage them effectively
  
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  Creative problem-solver with strong work ethic and attention to detail
  
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  Excellent organizational, project, and time management skills
  
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  Ability to balance multiple priorities and meet deadlines
  

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  Positive attitude and willingness to learn, pivot, and adapt
  
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  Comfort with working collaboratively on a team
  
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  Proficiency in Microsoft Office, Google Workspace, and social media platforms such as Instagram, LinkedIn, TikTok, and Twitter/X
  
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  Live within commuting distance to St. John's Queens and Manhattan campuses
  
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  Knowledge of WebEx and Canvas
  

Work Environment


This position operates in a professional office environment, with the ability to handle confidential matters. It requires using a desktop computer, photocopier, fax machine, scanner and scantron machine.



Physical Demands


While performing the duties of this job, the employee will primarily be sitting and occasionally may be required to stand at events; move about; sit; climb stairs; and communicate.



Position Type/Expected Hours of Work:


This position is full-time, Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Friday, 8:30 a.m. 3:00 p.m.



Required Education and Experience:

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  Bachelor's degree (marketing, advertising, business, communications, English preferred) or 4+ years of equivalent experience
  
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  1+ year of relevant experience in content development/production and social media community management (agency or client side, including paid internships)
  

Preferred Education and Experience:

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  Strong interest and passion for marketing and communications, especially business-related
  
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  Prior experience managing social media for a brand, business, agency, or marketing department
  
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  Demonstrated understanding of how content performs with ever-changing algorithms
  

To APPLY please submit the following :

• resume
• cover letter
• recent examples of your work as PDFs, including relevant links to social media and/or marketing materials.

In compliance with NYC's Pay Transparency Act, the annual salary range for this position is $47,000 - $50,000. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. .


St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events


Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.


St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.







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About St. John's University

St. John's University is Catholic, Vincentian and Metropolitan. We are committed to attracting, motivating, and retaining a highly qualified and diverse workforce to support our mission of academic excellence and the pursuit of wisdom. Known for over 100 years of proud athletic tradition, our Big East excitement keeps Red Storm fans cheering. Ranked among America's top universities by The Princeton Review, St. John's University educates leaders for today's global society through quality academics, high-tech resources and an expanding international presence. With 1,500 Faculty and 1,400 Administrators/Staff, St. John's is a leading Catholic University in the Vincentian tradition, dedicated to making a positive difference in people's lives through active engagement in issues of energy and resource conservation, social justice and global citizenship. These values enhance the academic experience of more than 20,000 undergraduate and graduate students on three residential New York City campuses in Queens, Staten Island and Manhattan; a graduate center in Oakdale, NY; an international campus in Paris, France and Rome, Italy; and learning centers in other locations worldwide.

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