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Location

Gary, IN | United States

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Job description

Full job description

Department

ADMISSIONS (NW-ADMS-IUNWA)

Department Information

Indiana University Northwest is a place like no other. We offer the prestige of an IU education on a diverse, vibrant campus, and a caring community committed to your success. The IU Northwest Admissions Office is here to help you navigate your admissions journey; whether you're applying as an undergraduate, graduate, or transfer student, our admissions team will support you as you find your path.

Job Summary

Department Specific Responsibilities

• Supports the admissions process, including maintenance of admissions records for undergraduate, graduate, and International students. Serves as the assistant to the International Liaison.
• Advises customers of admissions standards and required documentation.
• Performs an initial review of applications for admissions and confirms students' residency.
• Manages the transfer credit process, including articulating and awarding credit.
• Makes recommendations regarding admission decisions in the Admissions platform.
• Contacts or responds to applicants regarding the admission application via various modes, i.e., text, email, mail, and phone.
• Participates in developing and maintaining the communication plan to applicants and admitted students in various forms such as print, text, and email.
• Generates postal mail to all stages in the enrollment funnel, i.e., admissions-related communication
• Generates reports for mailing to prospective and admitted students when necessary.
• Responds to phone and email inquires.
• Assists Admissions Counselors and students at Recruitment and Admissions events on campus.

General Responsibilities

• Responds to inquiries from potential students, parents, high school teachers and counselors, and others regarding policies and procedures involved in applying for admission.
• Responds to requests for additional information; determines what material best suits the needs of prospective students and mails.
• Processes incoming applications and supporting documents; codes information sent for data entry; begins the process of creating applicant file.
• Provides clerical support to department including filing, preparing correspondence, and acting as an informational resource.
• Maintains databases and files on applicants and high schools; updating as necessary.
• Generates and mails letters of acceptance, letters of rejection, and other form letters to applicants.

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree in related field

WORK EXPERIENCE

Preferred

• 2 years of related or work experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality

Preferred

• Proficient in Microsoft tools, i.e., Word, Excel, and PowerPoint
• Effectively operate a computer and the ability to grasp technology platforms such as Salesforce, OnBase, PeopleSoft, and text messaging systems

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Gary, Indiana

Advertised Salary

$31,200 - $35,193.60 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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