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Location

Wenatchee, WA | United States

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Job description

Important: This is a Field Base Role supporting Home Depot Installation Services.

Position Purpose:

The Measure Specialist, Flooring travels to customers homes to perform in-home flooring measurements. The Measure Specialist is directly responsible for providing a positive customer experience, enter accurate measurements and transmitting measurements by a measurement tablet. The Measure Specialist's role works independently in the field and provides quality professional customer service that consistently meets or exceeds Company standards of excellence customer service. This position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers to complete in-home flooring measurements and coordinating with the Home Depot Measurement Services Center. 

Key Responsibilities:

• 90% Customer Service – Providing customer service by assessing customer needs, communicating with customers and conducting home measures.
• 10% Drawing Review – Review and edit of drawings in the tablet

Direct Manager/Direct Reports:

• This Position typically reports to Assistant Market Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Valid Drivers License

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 1

Competencies:

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results

As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.

During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:

• Professional Experience
• Learning Potential
• Responsibility
• Customer Focus

If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more .

Starting pay may vary based on factors including, but not limited to, position offered and location.

$18.00 – $24.00

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Job tags

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Salary

$18 - $24 per hour