Floor Manager

Location

New York, NY | United States

Job description

Celtic Developers Group is looking for floor Managers to lead one of our locations located in NYC. Celtic Developers Group consists of four bustling locations in NoMad, Union Square, Times Square, and Midtown East which focus on harboring good “craic” in a stunning environment. All of our high volume locations have fun bars where our guests feel like family.

Great growth opportunity

Must be proficient in Toast, SEVENROOMS and Resy

Responsibilities (These are not all inclusive):

-Extensive Wine and spirits knowledge is preferred

- Ability to manage the front of house

- Build and maintain a high-performance team and be involved with the hiring process.

- Responsible for building the FOH teams schedules

- Maintain and update knowledge of food and beverage menus to educate FOH teams and guests

- Ensure that the FOH teams are completely trained and knowledgeable in all aspects of service

- Act as a role model for all FOH teams and continue to coach, mentor and guide the FOH teams

- Effectively manage the restaurant, including administration of policies and guidelines of the company

- Maintain fast, accurate service, positive guest relations

- Ensure products are consistent with company quality standards

- Ensure Occupational Safety & Health Act, local health and safety codes, and all local, state, and federal employment laws are met

- Assist profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

- Conducts performance appraisals, takes disciplinary action, motivates and trains

- Ensure maintenance of equipment, facility, and grounds 

- Ensure food quality at all times

- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

- Perform day-to-day responsibilities 

- Other duties as assigned by General Manager or Director of Operations 

Requirements:

- Service management experience;

- Training and development skill;

- Beverage knowledge;

- Solid wine knowledge and service experience. 

- Inventory management skill;

- Communication skills;

- Recruiting skills;

- Toast POS experience; 

- Staff evaluation and scheduling experience; 

- Sanitation practices knowledge;

- Enforces Food Safety Regulations；

- Energetic 

SKILLS AND EXPERIENCE REQUIRED:

Entrepreneurial and self-motivated

Food and beverage management background

Experience in events production and hosting

Excellent interpersonal and leadership skills

True leadership and motivational skills

Based in New York.

Salary based on experience / competitive

CDG Group: is proud to be an equal opportunity workplace and is an affirmative action employer.

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