Humane Society for Hamilton County
Location
Fishers, IN | United States
Job description
Job Duties
At the Humane Society for Hamilton County, caring for animals isn’t just a job – it’s our passion. The impact we make is life-changing for the animals in our care and the people who love them. If you would like to spend your work days with animals in our beautiful new state-of-the-art facility and make a difference, the Behavior Coordinator position may be the perfect fit for you!
The purpose of our Behavior Coordinator is to provide support to the Director of Operations and Behavior Manager. The Behavior Coordinator will implement behavior modification plans created by the Behavior Manager. The Behavior Coordinator will provide support and guidance to both staff and volunteers as it pertains to animal handling.
Duties & Responsibilities
The Behavior Coordinator is responsible for coordinating the Behavior program including, but not limited to:
- Responsible for communicating and helping employees/volunteers implement and provide shelter animals with programs that have been created by the Behavior Manager for those animals that have:
- Not passed temperament test.
- Animals who have passed temperament tests but cannot be on the adoption floor due to kennel behavior/reactivity.
- Adoptable animals who are declining or do not show well on the adoption floor.
- Develop, communicate, and ensure all staff and volunteers follow through with enrichment plans.
- Complete retesting of animals that do not pass SAFER test until animal can be placed up for adoption.
- Complete daily Operation Rehab Resource Guarding Training.
- Provide obedience training for dogs that are in need of basic skills.
- Create, implement, and update litterbox charts and litterbox interventions weekly for cats that have been surrendered to the shelter with negative litterbox habits.
- Counsel adopters on behavior issues with animals including but not limited to, resource guarding, under socialized, fearful of strangers, and house breaking concerns.
- Update all completed cat tests into the PetPoint System and update the animal’s adoption kennel card.
- Alert Manager of Animal Behavior & Training to any cats that may qualify for HSHC’s Barn Cat Program.
- Complete all Community Call Backs in regards to animal’s behavior and ensure to engage the Behavior Manager on any serious behavior concerns.
- Work directly with the Behavior Manager, Animal Care Manager, and Leads to provide guidance to staff with concerns of animal’s negative behavior.
- Communicate to the Behavior Manager any questions and concerns from staff or volunteers regarding an animal’s behavior.
- Perform daily rounds of animals to identify animals having difficulty adjusting to the shelter life and discuss with the Behavior Manager.
- Coordinate with medical staff to identify animals with medical/behavioral needs.
- Assist kennel staff with feedings, showings of animals, meet and greet etc.
- Pull weekly list of behavior holds and give suggestions for updates to the Manager of Animal Behavior and Training. Performs additional tasks as assigned.
Qualifications, Applicants must:
Philosophically
- Embrace and foster a positive, “whatever it takes” culture throughout the department. Embrace our no-kill philosophy and be driven by our life saving measures.
Hard Skills
- Be Fear-Free Certified or the ability to do so.
- Have 2 years or more of animal training experience.
- Be highly proficient using a computer including experience using Microsoft Office, email, and entering/searching for information in data management software such as PetPoint, Excel, or another equivalent database.
- Be able to lift a minimum of 50 lbs. without health risk.
- Be able to perform physical activity (bend/stand/lift) for 8-10 hours a day.
- Be a self-starter with excellent problem-solving skills and initiative.
- Be able to multitask, problem-solve and prioritize appropriately.
- Be an excellent communicator—both written and verbal.
- Be comfortable navigating difficult and stressful situations that may require conflict resolution between employees and/or customers.
- Be able to pivot and react quickly to the unplanned challenges that often occur in our world each day.
- Be flexible to work some nights and weekends. Thrive in a fast-paced work environment where you are surrounded by the distractions of animal sounds, smells, and their respective allergens.
Soft Skills/Other
Benefits Package:
- Full-Time employees are eligible for benefits after 60 days of employment. HSHC offers several insurance options, including but not limited to medical (Anthem), dental, vision, Long/Short Term Disability, FSA/HSA, Identity Theft Protection, and Life Insurance.
- Generous vacation and paid time off accrued from day one.
- Robust Pet Benefits Package for employee owned pets .
- Includes annual vaccines, diagnostics, x-rays, preventatives, and prescription
- medications (requires a DVM script) at cost. Other select pet supplies
- like potty pads, carriers, food, bowls, bedding, etc. are available at no cost in the designated ‘free’ storage bins.
- Certifications/Professional Development Training provided/funded by HSHC based on role and relevance.
- 401(k) Matching!
Qualified candidates should apply online OR email a resume and cover letter to [email protected].
Thank you for your interest in pursuing a career at the Humane Society for Hamilton County. HSHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, gender identity, domestic partner status, or any other status protected by federal, state, or local law. Applicants are not required to live in Hamilton County.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
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