Customer Support Rep

Location

Fairbanks, AK | United States

Job description

Are you ready to embark on an exciting adventure in the world of customer support? Simard Automotive is seeking a full-time Customer Support Rep to join our energetic and adventurous team in Fairbanks, AK.

WHAT'S IN IT FOR YOU?

If you're looking for a fast-paced environment that values your contribution and offers competitive pay , then this is the position for you.

All that you need is:

• Experience in a customer service role, preferably in the automotive industry
• Ability to work collaboratively with a team and support various departments within the facility
• Valid driver's license
• Ability to read, write, and speak English fluently
• Strong attention to detail
• Effective communication and interpersonal skills
• Our ideal candidate will have a desire to become a service advisor.

HOW DO WE CARE FOR OUR TEAM?

Our bustling shops are a testament to our commitment to delivering exceptional service, while our team enjoys a range of benefits including medical coverage, retirement plans, ample growth opportunities, and a vibrant work environment that embraces diversity and fuels personal and professional success. Join us and experience the thrill of serving our community with top-notch service while growing your career in a supportive, dynamic culture!

OUR EXCELLENT BENEFITS

• Medical, dental, and vision
• Aflac supplemental insurance
• Life insurance
• Retirement plan with company match
• Paid holidays, paid vacation, and paid training

OUR AMAZING PERKS

• Shop usage for family cars
• Gym membership coverage
• Fuel or parts discounts
• Weekly direct deposit
• Schedules with no Saturdays
• Developmental career paths and opportunities for advancement
• Uniforms

WHAT CAN YOU EXPECT IN THIS ROLE?

As our Customer Support Rep, you'll have the opportunity to greet and assist our customers with a friendly and professional demeanor, ensuring they feel welcome and valued. You'll take pride in maintaining a clean and organized customer area, creating a safe and inviting atmosphere for everyone who walks through our doors. We need someone who can address facility maintenance and appearance concerns promptly and effectively, ensuring that our shop remains in top-notch condition.

You'll be the superhero supporting our service advisors and gas attendants, helping them with their daily tasks and ensuring a smooth workflow that keeps our operations running like a well-oiled machine. And hey, sometimes you'll even get to be a chauffeur! Safely shuttling customers to and from the shop will be part of your adventure. If you're ready to embrace this exciting and multi-faceted role, apply now and let's show the world what it means to be a Customer Support Rep at Simard Automotive!

A LITTLE BIT MORE ABOUT US

Simard Automotive, a trailblazer in the automotive industry since 1997, is a dynamic network of 7 independent service centers spanning the stunning landscapes of Alaska. We're not just a repair shop – we're a close-knit family of automotive enthusiasts who thrive on camaraderie, innovation, and a shared passion for all things on wheels.

TAKE THE NEXT STEP!

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

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