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Location

Garland, TX | United States

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Job description

DESCRIPTION

Amazon Web Services (AWS) is looking for a Network Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Technician II you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and follow best practices and refine operational procedures.

Key job responsibilities
* Build out first level router-aggregates, build the console network for new rooms, and support network scaling projects
* Any physical requirements are expectations with reasonable accommodations
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects
* Collaboration with various stake holders to remove project obstacles
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
* Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
* Participate in the migration, basic configuration and rollout of new or upgraded hardware
* Moving and lifting computer equipment up to 50 lbs

A day in the life
AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop celebrating our uniqueness. Mentorship & Career Growth We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Our team has three primary tasks:
- Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency): You will track network rack intake and delivery; work with various onsite teams to request for rack space, power, and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. You'll also be working on link and device troubleshooting within a certain Service-Level Agreement
- There is also console builds (and room builds) that are really exciting. You'll be exposed to more teams whose goal is to provide more space and capacity for customer racks.
- Work with ID-Scaling peers to build higher-level networking devices. We have teammates who'll need your support and you'll learn more about our network infrastructure!

About the team
Due to growth in the DFW metro region we're very excited to expand into hyperscale sites and server capacity. Your teammates will be composed of Late-Binding and Install and Deploy technicians. Our goal is to get all customer racks into our sites safely and effectively!

We are open to hiring candidates to work out of one of the following locations:

Garland, TX, USA

BASIC QUALIFICATIONS

- 2+ years working in a Data Center Environment.
- AS/BS in Computer Science; or Certification in a relevant field (CCENT, Network+, CCNA) and up to 2 years of Networking Deployment experience; or an equivalent combination of education and experience

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Job tags

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Salary