Visa
Location
San Francisco, CA | United States
Job description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Visa Direct is an exciting, new payment service that Visa provides to clients (issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets leveraging the VPL network. Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.
We are seeking an experienced Remittance Account Manager who can develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment. The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts. The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account. The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the NA and Remitter Visa Direct business.
This is a client-facing and broad-reaching leadership role so organizational savvy, interpersonal and negotiation skills are critical as he/she will interface with all areas of Visa (sales, marketing, pricing, legal, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.
Responsibilities
The Remittance Account Manager is responsible for supporting the account financial plan and strategic priorities for the assigned remitter accounts. They are accountable for strategic account growth, managing, deepening, and expanding client account relationships, and identifying, closing, and executing initiatives to grow client volume and revenue.
Account transaction and revenue responsibility requires independent judgment to evaluate, identify best path of action for the right outcomes in support of the business strategy, drive those outcomes to success and optimize portfolio growth and revenue. The individual will be required to collaborate with internal functional leaders across a variety of functions: pricing, rules, marketing, legal, and operational teams across regions to influence and shape functional partner prioritization and work efforts including but not limited to: technology builds, corridor expansions, rule changes, pricing changes, auth performance optimization, network (send and receive) optimization and program lifecycle optimization across pre-launch, launch, ramp, growth and optimize. Coordinating with various regional teams is core to the cross-border businesses to implement strategies to enable transactions originated in NA and received around the world.
We work in an agile environment, so this person must be assertive and proactive to ensure we achieve our goals. Organizational savvy and interpersonal skills are critical, as we interface with specialized product groups, financial institution, merchant and acquiring sales, client consulting, marketing, and corporate communications, legal, and finance to coordinate the end goal of achieving aspirational objectives. Must be able to pivot and adjust as new information and lessons learned come to light.
Visa is looking for an individual that is a thought leader in strategy and business growth with a proven record of success of growing client account relationships in fast-paced environments with demanding timelines.
Responsibilities include:
6+ years of payment / money movement industry related and leadership experience (minimum of 2-3 years with remittances) in commercialization, strategy, product management or management consulting
Creative self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customers
Demonstrated success in driving account growth acceleration with innovative product offerings
Excellent problem-solving skills with a strong focus on delivering for clients
Excellent listening and communication skills (both verbal and written), and executive presence must be able to interface with senior client executives
Ability to explain complex business and technical concepts to a broad audience in an approachable way to influence and drive adaption
Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
Ability to influence others without having direct management responsibility
Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with client, partners, suppliers and internal stakeholders
Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately
Visa or financial/payment industry knowledge required push payments or real-time payments experience a plus
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 230,800.00 to 300,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
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