TekWissen LLC
Location
Bothell, WA | United States
Job description
Overview
Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title: Lab Computing Analyst
Location: Bothell, WA 98021
Duration: 3 Months
Job Type: Contract
Work Type: Remote
Job Description:
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics.
Communicates highly technical information to both technical and nontechnical personnel.
Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
May participate in development of information technology and infrastructure projects.
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
May include company-wide, web-enabled solutions.
Responsibilities:
Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
Implements customer specified benchtop computing design and processes
Administers and assures connectivity of customer's Windows based platform
Conduct and maintain inventories of client systems
Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
Manage On-boarding, retirement, and relocation of equipment
Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
Ensures adherence to client's corporate policies through periodic reporting and compliance programs
Acts as the technical support contact for instrument vendor
Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams
Provides technical support for new system validations and change management efforts
Create and maintain a physical inventory of lab equipment, PC's, software, and any other information specified by the client
Submit weekly Engineer reports to the team lead by COB on the last business day of theweek
Acts as client Liaison for software/hardware related inquiries
Participate in client team meetings
Provides support across all Client Enterprise practices as required
Critical Skills:
Excellent customer service skills complimented by an ability to listen to and interpret client requests.
Ability to troubleshoot complex technology issues.
Strong verbal and written communication skills.
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
Basic Qualifications:
Bachelor's Degree or relevant industry experience.
2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup system
Preferred Qualifications:
Experience with scientific instrumentation
Experience in Life Science environment
Working Environment:
Position is in a research laboratory environment
Job pace may be fast and job completion demands may be high.
Must be able to remain in a stationary position more than 25% of the time
Potential risk to lab-based hazards including but not limited to chemicals, biologicals, potent compounds, research material, high temperature, etc.
The person in this position needs to occasionally move inside and outside labs
Frequently use objects, tools or controls, which will require regular bending, squatting, stretching and reaching in order to perform in a service function.
Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds
Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument/equipment), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Employee may be required to handle hazardous wastes according to local, state, and federal regulations
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Job tags
Salary
