Vet Tech Services Specialist
Location
Saint Joseph, MO | United States
Job description
Title of Position: Vet Tech Services Specialist
Contract length: 12 months
Location: On site - St Joseph, MO – must be able to work onsite 3 days per week
Notes:
- Hours will be ~9-6 EST / 8-5 CST.
- 40 hours/week.
- 12 month assignments.(with option to renew)
- Start date would be immediately
- Our roles are not considered fully remote, so are officially considered hybrid. On average, outside of the training period, team members can expect to come on site 2 days a week or as requested by their leadership due to meetings, etc. Additionally, if team members do not have sufficient internet to work (or if they have an outage in their area), they would be expected to come on site to work since our offices are open.
- During the training period, we usually ask new hires to come on site for the first 3 days of training.
Skills:
- This position requires someone with a strong customer service background and a commitment to excellence. This position must understand the balance of providing customer service in a regulatory compliance environment to ensure strict adherence to all principles of good product stewardship in an effort to maximize product sales.
- Must understand the balance of providing excellent customer service in a regulatory compliance environment
- Must possess a strong understanding of basic veterinary practice issues and procedures.
- Attention to detail, quality focused and strong technical and problem solving skills.
- Excellent computer skills required (Microsoft Office Suite).
- Excellent oral and written communication skills and an ability to operate effectively in a team environment.
- Must have excellent organization and time management skills.
- Ability to manage conflict and to balance business needs with user friendliness.
- Ability to work independently, under pressure, demonstrating initiative and flexibility.
- Animal Health or related industry and/or regulatory experience a plus
Job tags
Salary
