Medical Assistant Welcoming Specialist
Location
Pontiac, MI | United States
Job description
Seeking part-time Medical Assistant Welcoming Specialist -
1) Shift: 12:00 pm (noon) - 12:00 am (midnight), two days per week (current schedule: Every Wednesday and Thursday).
2) Shift: 6:00 am - 6:00 pm, two days per week (current schedule: Every Monday and rotating weekends).
About You The ideal Medical Assistant Welcoming Specialist will greet each guest/caller to the Resource & Crisis Center building using a calm tone of voice, non-judgmental listening, and trauma-informed skills to welcome the individual into the continuum of care at Common Ground. This position will oversee the lobby area to ensure a healthy environment for all guests. Provide and maintain a supportive, hopeful, empathic, and engaging environment for individuals/families seeking help with crises. If you wish to serve those in crisis, we invite you to apply!
Day in the Life - Cultivate a welcoming atmosphere that emphasizes trauma informed delivery of service
- Initiate prompt, courteous delivery of service by engaging guests to complete the Crisis Contact Form
- Accurately complete the Welcome Form in the consumer’s Electronic Health Record (EHR) based on information from the Crisis Contact Form
- Copy insurance and ID cards, print Consent for Treatment from the EHR, and obtain signature from consumer/parent/guardian or defer to the Clinician if explanation is necessary
- Measure and record vital signs as needed
- Routinely and regularly step into the guest waiting area, assessing for alertness, well-being, and safety of all
- Quickly react to medical needs of waiting guests by using medical assistant-level skills or bring in higher level of care
What you need to apply - High school diploma or GED
- Completion of a Medical Assistant or Nursing Assistant program or 1-year equivalent experience
For your hard work - Generous paid time off (for eligible employees)
- Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
- Competitive wages
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been
helping people move from crisis to hope . At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are – in person, phone call, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
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