Systems Engineer - Associate

Location

Harrisburg, PA | United States

Job description

UPMC is looking for a Systems Engineer Associate to join their team. This position will be a hybrid role that it is mostly remote however will at times require ON-SITE work.

Description

Purpose:
Under the direction of management and more senior members of the team, the System Engineer- Associate on the Application Engineering team is responsible for providing platform management and dev ops support for those platforms. They will be handling application upgrades and patching, automation of operational tasks, end user support and troubleshooting, Continuous Integration development/support and ability to management multiple projects at a time.

What is the TOP 3 skills desired for the perfect candidate in this role?

1. Experience or knowledge in Network Equipment Preventive Maintenance, Installation, Configuration and Upgrades.

2. Experience or knowledge in Diagnosis, troubleshoot and repair of various networking technologies.

3. Strong Written and Verbal communication skills including end user support.

Responsibilities:

• Core technology concepts – Responsible for showing a basic understanding of designated technologies and their use. Demonstrates the initiative to learn internal processes and procedures.
• Project Management – Complete basic project-related tasks and tasks delegated by more senior members of the team. Responsible for time tracking and updating documentation.
• Maintenance/Upgrades – Follow documented procedures for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan.
• End user support – Complete basic documented tasks related to end user support.
• Communication – Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
• Troubleshooting/Critical Thinking – Ability to resolve basic issues or offer input on issue resolution.
• Self Development – Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
• Interactions with Others – Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

Job tags

Salary

$31.47 - $48.76 per hour