Location
New Braunfels, TX | United States
Job description
We are now hiring for a Credit Card Clerk for a company in New Braunfels, TX. This position is starting ASAP! Please submit your resume to this posting and call our office at 830-629-2525.
- Pay: $18/hr
- Schedule: Monday-Friday 8:00 am-5:00 pm.
SUMMARY:
- Accepts payments made in person and/or over the phone, processes payments ensuring that a high level of security and customer service is maintained.
ACCOUNTABILITY:
- Learn all aspects that this position entails.
- Report to work when required on a timely basis, ready to work.
- Maintain a positive attitude with fellow employees, customers, and supervisors.
- Maintain a professional appearance.
- Make appropriate decisions on behalf of the customer quickly and effectively
REQUISITES:
- Effective verbal and written communication with both external and internal customers
- 10 key by touch.
- Computer skills.
JOB FUNCTIONS:
- Compiles and verifies credit-card data from vouchers and other records and computes charges and payments due to establishment to keep records of sales paid by credit card transactions.
- Compares charges on vouchers with audit tape to detect errors and correct faulty vouchers.
- Computes totals, discounts, net charges, and amounts due, using a calculator and adding machine, and posts to account journals.
- Creates, maintains, and closes batches.
- Occasionally verifies customers' account balances to expedite issues to the proper department prior to accepting payment.
- Contacts plants and verifies customer balance, date of product delivery, and customer payment details.
- Accepts multiple calls a day from customers, plants, and dispatchers.
- Maintains a professional customer service response to all callers.
- Strict maintenance and compliance with State and Federal Laws which regulate the handling of confidential and personal information regarding both customers/clients and its other employees, etc. (see IRM handbook page 45).
- Credit card processing and reconciliations will occur daily, weekly, and as needed in order to balance transactions as needed.
- Cross-training to other positions in the department to provide backup as needed.
Job tags
Salary
$18 per hour
