Shop Manager

Location

Pennsburg, PA | United States

Job description

Cox Automotive Mobility Fleet Services Keeps Fleets Moving.  

Fleet Services by Cox Automotive (FS) is one of the largest fleet maintenance companies in the country! We are currently operating with 500+ mobile trucks and 20+ shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals.

FS is currently searching for an experiencd Shop Manager to join our Management Team to support the future growth of the Company. If you are looking for a new place to call home, we would love to talk to you!

BENEFITS:

• Health, dental, vision insurance starts DAY ONE of employment.
• 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
• Accrue up to 192 hours (4-weeks and 4-days) of Paid Time Off starting the first year of employment.
• Tuition Assistance/Reimbursement.
• Parental Leave up to 8 weeks. (including fathers)
• Pet Insurance.
• Multiple ERG, diversity groups, and company paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. 

Duties:

• Lead a team of 15+ technicians, provide leadership and guidance to deliver company results.
• Meet one-on-one with direct reports to provide coaching and mentoring and help them find solutions.
• Retrieve, review and monitor metrics, reports, process documentation, customer service logs, and/or training or safety records as needed to analyze team productivity reports and follow up with technicians as necessary to make recommended changes to improve maintenance and repair efficiency.
• Travel to customer locations frequently.
• Perform onboarding activities for technicians, such as requesting equipment or tools and company-issued service truck, completing all forms of new hire documentation, and/or providing access to various company systems to ensure all have resources, tools, and equipment they need to complete their work safely and effectively.
• Participate in and/or lead regular meetings with market team members across various organizational functions, such as dispatch, parts, billing, etc.
• Regularly conduct safety audits and Quality Control Inspections (QCIs) and Safety Audits.
• Assist in the development of and/or adherence to a monthly budget.
• Coordinate with market team members to set goals and strategies for improving team and market productivity.
• May perform some technician duties such as preventive maintenance or parts repairs or replacements as needed using the appropriate tools and equipment to model appropriate practices for technicians.
• Performs other duties and responsibilities as assigned.

Requirements

• Safe drivers needed; valid driver’s license required.
• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and one (1) years’ experience in a related field; or 10 years’ experience in a related field.
• 1+ year of experience in management or lead role preferrably in heavy duty or vehicle repair.
• Proven knowledge of the mobile work environment and challenges, maintenance practices, and processes requirements for mobile maintenance.
• Skills in coaching, mentoring, teaching, disciplining, having difficult conversations and ‘tough love’ as it pertains to mobile technicians.
• Ability to coordinate multiple group efforts to solve issues related to the technician job.
• Demonstrated ability to act with a high sense of urgency and maintain a high level of effectiveness during hectic times.

Job tags

Salary