Customer Service Specialist
Location
Wyoming, MI | United States
Job description
Join Our Winning Team as a Customer Experience Specialist!
Welcome to Fremont Motor Companies, where the road to success is paved with endless opportunities. We're not just in the business of selling cars; we're in the business of creating remarkable journeys. As a part of our dynamic sales team, you'll be at the forefront of automotive excellence.
Why Choose Fremont Motor Companies?
At Fremont, we're more than a dealership; we're a family of automotive enthusiasts who share a passion for excellence. Our journey began with a commitment to providing unparalleled service to our customers, and it's our dedicated team that keeps that promise alive every day.
We believe in fostering a culture of continuous growth and support. As a new member of our team, you'll enjoy:
- A Starting Guarantee: Jumpstart your journey with a guaranteed $3,000/month for the first 3 months!
- Comprehensive Training: Even if you're new to sales or the automotive industry, we provide the tools and knowledge you need to succeed.
- Team Collaboration: Join forces with a group of driven professionals who are committed to your success.
- Unbeatable Benefits: Enjoy a range of benefits, from health insurance to 401(k) plans, and exclusive discounts on parts, services, and vehicles.
What You'll Do as a Customer Experience Specialist:
As a Customer Experience Specialist at Fremont, you'll have the opportunity to:
- Cultivate meaningful relationships with customers, turning them into lifelong clients.
- Showcase your consultative selling skills, helping customers find the perfect vehicle by understanding their needs.
- Become a product expert, knowing every detail of our offerings, optional packages, and cutting-edge technologies.
- Deliver captivating demonstrations of new and used vehicles, leaving customers eager to hit the road.
- Follow up with buyers to ensure they experience exceptional service and become advocates for our brand.
- Learn to overcome objections and excel in sales situations.
- Collaborate closely with our Sales Manager, sharing objectives, planned activities, reviews, and analyses.
- Bring your 'A game' and a positive attitude to work every day, contributing to our vibrant team spirit.
Your Qualifications:
To thrive as a Customer Experience Specialist at Fremont, you should bring:
- Availability for flexible hours and weekends.
- A self-starter mentality and an entrepreneurial spirit.
- An eagerness to learn every aspect of our products.
- Exceptional communication skills with customers and team members.
- A professional, well-groomed personal appearance.
- A clean driving record and a valid driver's license.
- Readiness to undergo a pre-employment background check and drug screen.
At Fremont Motor Companies, we're committed to diversity and equal opportunities. No matter your background, we're here to fuel your success. Join us on the road to excellence, where your skills, passion, and dedication drive your future!
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