My3Tech
Location
Harrisburg, PA | United States
Job description
Job Title : Workstation Specialist, District 7 (728192)
Location: 400 North Street, Harrisburg, PA 17120 (ONSITE)
Duration: 12+ Month Contract with possibility to extension
Max Pay rate: $20 /hr on W2 (All Inclusive)
Job Description:
Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Deploying PC's and providing support to end users in a large enterprise environment (1,000 PC's +).
Required
3
Years
Develop, test, maintain PC images.
Required
3
Years
Experience supporting PC's in a large domain environment.
Required
3
Years
Install and configure PC hardware and peripherals.
Required
3
Years
Repair PC's by replacing hard drives, motherboards, memory, etc.
Required
3
Years
Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's.
Required
3
Years
Knowledge of Active Directory and experience troubleshooting GPO's and name resolution.
Required
3
Years
Experience with managing profiles and certificates on Microsoft Windows PC's, laptops, and Apple OSx MAC's.
Required
3
Years
Experience supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD)
Required
2
Years
Application Support for MS Office 365 on Microsoft Windows PC's, laptops, and Apple OSx MAC's.
Required
2
Years
Experience integrating Macintosh systems into an Active Directory Domain environment.
Required
1
Years
Scripting with VBS and PowerShell
Highly desired
2
Years
Configuration Management Console queries and reporting.
Highly desired
2
Years
SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.
Highly desired
2
Years
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).
Highly desired
2
Years
Microsoft Certification.
Highly desired
2
Years
Able to communicate in a clear manner.
Desired
Change oriented improve processes and confront difficult circumstances in creative ways.
Desired
Demonstrated customer focus; building strong customer relationships.
Desired
Effectively evaluate information to make correct decisions.
Desired
Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.
Desired
Strong team player collaborate with others, be open to other ways of doing things.
Desired
Interested in emerging technologies demonstrated through training and attending technical events.
****************************
Thanks and Regards,
Vivek Jannaram
Sr Technical Recruiter
1601 N Harrison Ave, STE # 2B, Pierre, SD 57501
Direct: 605-599-1262 | Board: 605-220-5981 Ext-118 |
E Mail: [email protected]
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