Owner Relations Specialist

Location

Park City, UT | United States

Job description

Job Title: Owner Relations Specialist

Salary: $65,000-$80,000

Company: Reef Private Equity

Reef Capital Partners is a successful commercial real estate investment firm specializing in both private credit and private equity real estate investments. Since being founded in 2005, Reef has completed over 500 transactions with an aggregate value of over $2 billion.

As part of Reef's real estate private equity portfolio, it also manages property access and memberships for its amenities and resorts, such as Black Desert Resort, Marcella Club, and Cutalong at Lake Anna. Please read more about our projects at our club-focused website, .

The Owner Relations Specialist will serve as the primary liaison between property owners, the rental program, and the Homeowners Association (HOA). This role is critical in ensuring that all parties are satisfied and the property is managed efficiently and effectively. The ideal candidate will have experience in property management, specifically within rental programs and HOA environments, and possess strong communication and relationship-building skills.

Job Responsibilities:

• Owner Communication: Serve as the main point of contact for property owners. Provide timely and accurate information regarding property status, rental performance, and HOA matters.
• Rental Program Management: Collaborate with the rental management team to maximize rental income for owners. Address any concerns or questions from owners and potential owners regarding the rental program.
• HOA Coordination: Work closely with the HOA to ensure compliance with all rules and regulations. Communicate any changes or updates from the HOA to the property owners and assist with any compliance issues.
• Conflict Resolution: Mediate any disputes between property owners, renters, and the HOA, aiming for amicable solutions.
• Reporting: Prepare and distribute regular reports to property owners on rental performance, property maintenance, and HOA activities.
• Owner Engagement: Develop and maintain strong relationships with property owners. Organize owner meetings and events to keep owners engaged and informed. Manage HOA member communications, addressing inquiries and concerns promptly.

Qualifications:

• Minimum of 3 years of experience in property management, with a focus on rental programs and HOA management.
• Strong interpersonal and communication skills, with the ability to work effectively with a diverse range of individuals.
• Excellent organizational skills and attention to detail.
• Ability to resolve conflicts and handle difficult situations diplomatically.
• Proficiency in MS Office and Google Suite applications for tasks such as reporting and proposal writing.
• Knowledge of real estate laws, HOA regulations, and property management best practices.
• A commitment to providing high-quality customer service.Demonstrated innovation in problem-solving and implementing new strategies.
• Strong communication skills, both written and verbal, with a focus on customer service.
• Demonstrates integrity, reliability, and trustworthiness.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid parental leave
• Vision insurance

Job tags

Salary