Assistant Service Manager (WL)

Location

Waterloo, IA | United States

Job description

Do you have a GATRdone attitude, strong work ethic, willingness to grow and excellent customer service? If so, come grow with our awesome team!

GATR Truck Center is seeking to hire a full-time Assistant Service Manager in our Waterloo, IA location. We offer competitive pay based on experience and qualifications. Are you looking to start or further your career with a company that values you? If so, read on!

WE OFFER EXCELLENT BENEFITS INCLUDING:

• Health Insurance - Significant employer contribution
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term disability & long-term disability
• 401(k) plan with company match
• Paid training
• Accrued paid time off (PTO)
• Clothing Allowance

PRIMARY DUTIES WILL CONSIST OF BUT NOT LIMITED TO ASSISTING THE MANAGER:

• Maintain an atmosphere where the customer experience is positive.
• Monitor the performance of all service department staff.
• Visit with past, current, and future customers on a consistent and monthly basis to discuss any issues and request additional business.
• Use quality control procedures designed to monitor quality of work and take corrective action where standards are not met.
• Provide assistance, information, and direction to employees to correct technical concerns, improve efficiency, and improve warranty recovery.
• Holds daily department meetings.
• Schedule personnel to maximize shop efficiencies.
• Maintain focus on safety / safe work practices.

ABOUT GATR TRUCK CENTER

GATR Truck Center is an authorized Volvo truck, Hino truck, Mack truck, and Kalmar Ottawa dealership serving 5 locations in Minnesota and Iowa. We are an authorized Hyundai Translead Dry Van Trailer dealer as well. We are proud to carry a large selection of new and pre-owned inventory. When our customers are ready to invest in a new or used truck or trailer, our friendly and knowledgeable sales, financing, service, and parts departments are prepared to make sure their experience is outstanding.

Our team is essential to our success. We value the time and hard work they put in which is why we offer competitive compensation and generous benefits. We also have a great work environment that encourages learning and professional growth.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position? We look forward to meeting you!

QUALIFICATIONS:

• 1 - 2 years of management experience required
• Effective oral and written communication skills
• Strong Computer Skills
• Strong Managerial and organizational skills
• Ability to motivate employees and attain objectives
• Superior Customer Service skills
• Understanding of operational financial management

GATR Truck Center is an Equal Opportunity Employer.

Job tags

Salary

$50k - $75k