Community Clinic Inc.
Location
Silver Spring, MD | United States
Job description
CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.
Position Summary:KEY FUNCTIONS & RESPONSIBILITIES
Works directly with the Chief People Officer and Chief Information Officer in performing a variety of clerical duties as requested.
Provide administrative support with the ability to understand and anticipate challenges facing leadership executives and be able to manage/reschedule priorities effectively and proactively.
Maintains the highest degree of accuracy, quality, and efficiency.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Provide a high degree of judgment, discretion, and considerable knowledge of the organization, its policies, and staff.
Maintain confidentiality and use of discretion in all interactions.
Establish administrative systems within the office as needed and directed.
Manage/Maintain calendar(s) for CPO and CIO
Participates in meetings, serves on committees, and represents the department and CCI in community outreach efforts as appropriate and as directed.
Attend and take minutes at executive and senior-level meetings as directed.
Prioritize and manage multiple projects simultaneously and follow through on issues independently and in a timely manner.
Create Policy and Standard Operating Procedure documentation as requested.
Research and provide recommendations on special projects/assignments.
Respond to routine correspondence and field a variety of inquiries via email and telephone.
Create and deliver presentations for internal and external audiences.
Handle multiple projects simultaneously and meet deadlines.
Keep abreast of general business objectives, policies, procedures, standards, services, facilities, and related information in order to maintain a comprehensive awareness of the organization.
Demonstrate an enthusiastic, welcoming, quick, and responsive attitude with all staff, patients, and visitors in person, on the phone, or electronically to help set a positive tone throughout CCI.
Assist with event planning and coordination.
Schedule conference rooms for staff meetings
Performs confidential and special projects and research and prepares reports and correspondence for the CPO/CIO signature.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Minimum 5 years supporting at the executive level; BA/BS preferred.
Demonstrated skills in managing issues involving high levels of sensitivity and confidentiality.
Demonstrated good judgment in prioritizing and handling complex demands and sensitive issues.
Strong communication, listening, interpersonal, oral and written communication skills.
Detail oriented; organized planner with the demonstrated ability to respond effectively and efficiently while maintaining flexibility.
Skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.
Ability to persuade and influence, establish personal credibility and trust, and foster collaborative working relationships.
Detail oriented with superior problem solving, decision making, organizational, and time management skills.
Ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity.
Skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.
Skilled in Business and Technical writing skills.
Proficient in MS Office, including Word, Excel, PowerPoint, Visio, and Outlook.
Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
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