Retail Account Manager (West Coast)

Location

Vermont | United States

Job description

We’re looking for a passionate account manager to help us grow our retail presence. This role will focus on supporting our wholesale business by identifying and onboarding new retail partners, managing existing wholesale accounts, leading in-person product knowledge trainings, coordinating new product launches, and spearheading in-person activations to engage our customers and build sales. This individual should thrive on building new relationships, have a “hunter” mentality, and feel confident acting as a brand ambassador for Ursa Major. This is a full-time role based on the West Coast, with a strong preference for LA. This role is considered remote with regional field travel required.

Requirements

• Must be local to the West Coast, ideally LA-based, with a willingness to travel regionally to support existing wholesale accounts and retail expansion
• 3-5 years experience in wholesale account management, preferably in the natural skincare or wellness industry. Existing retail relationships are a plus.
• Experience with NuOrder and NetSuite. Hubspot experience is a plus. 
• Proficiency in reporting on account health and identifying sales opportunities and sales trends. 
• Exceptional at building and maintaining relationships 
• A genuine passion for providing exceptional customer service 
• Self-motivated, ability to prioritize and multitask, highly organized and driven individual
• Passion for natural skincare, wellness, and sustainability
• Strong written and verbal communicator; comfortable picking up the phone

Benefits

• Competitive compensation, plus equity.
• 0-15% annual bonus based on individual and company performance
• Health care benefits (medical, vision, dental)
• Common share stock options
• 401k with 4% match
• 4 weeks vacation (20 days) + 2 epic days + work anniversary
• 7 major federal holidays + 1 floating holiday
• Summer & Winter Fridays starting at 2pm ET 
• Parental leave policy - 12 weeks paid time off
• Paid volunteer time wherever you are, and organized team volunteer events in VT
• Office in Waterbury, VT for those nearby (dog-friendly and stocked with healthy snacks and local brews)
• Carbon Offsets for employee commutes
• Remote working, plus up to $200/month for co-working space
• $2,000 for continuing education/year
• $150/year equipment stipend
• Trips to Vermont / planned team events
• Donation match program
• Referral bonus program
• Industry discounts
• A culture that believes in balance, and encourages plenty of fresh air
• Free Ursa Major products—of course!

Job tags

Salary