Data Coaching Manager

Location

Washington State | United States

Job description

Over 13,000 unaccompanied young people are surviving homelessness on their own in Washington state at disproportionately higher rates for Black, Indigenous, and other youth of color and young people identifying as LGBTQ+. Lack of housing stability, supportive connections and necessary services significantly impacts a young person’s transition to adulthood leaving their economic, social, civil, and political rights unrealized. But what can be done? Is it possible to not just prevent but ultimately end youth and young adult homelessness in Washington? A Way Home Washington answers that question with an unequivocal “yes.”

A Way Home Washington is a fiscally sponsored organization of TSNE ( tsne.org )

Who We Are

A Way Home Washington (“AWHWA”) ( awayhomewa.org ) is a statewide movement to prevent and end youth and young adult homelessness prioritizing the existing disproportionality of homelessness rates among young people of color and LGBTQ+ youth. We partner with communities, agencies, young people, and leaders across Washington state to realign local and state youth serving systems to meet the needs of young people in ways that matter most to them and result in safe and stable housing. By engaging on a local level and creating a statewide network, we connect communities and provide opportunities to discuss common barriers and solutions for ending youth and young adult homelessness.

Throughout our history, we have focused on integrating evidence-based practices and applying Continuous Quality Improvement to test, learn from, and develop further innovative solutions. Ending youth homelessness won’t be achieved by maintaining the status quo; we think outside the box resulting in cutting-edge initiatives. We know that young people believe “nothing about us without us” and as a result, we have a duty to ensure that youth and young adults hold key roles in shaping and influencing effective systems change that leads to ending homelessness.

What We Need

AWHWA is currently seeking a Data Coaching Manager to provide direct data coaching support and technical assistance to communities participating in the Anchor Community Initiative. They will collaborate closely with the ACI Coaching and Improvement Manager to develop a coaching strategy to “clear the path” for communities to use their data to end youth and young adult homelessness. This position will support communities to learn how to collect, interpret and use quality, real-time data. Our ideal candidate will bring a strong working knowledge of homelessness data systems and possess the ability to use their experience to support communities to develop their own local data capacity.

Our team is united in our passion for using data and technology to drive an end to youth and young adult (YYA) homelessness. We believe deeply that data systems and analysis must be able to reflect the dynamic nature of YYA homelessness. The Data Coaching Manager will not only serve as a data expert on the team, they will also be a primary driver for shifting the culture of data to that of one that is rooted in achieving equitable outcomes for young people of color and LGBTQ+ young people.

Essential Functions

• Partner with the Data and Evaluation Director to co-design and deploy effective strategies that clear data barriers for Anchor Communities
• Develop and iterate a foundational data literacy, quality data, and data for improvement curriculum
• Provide technical assistance and data coaching support to a cohort of communities to help them achieve quality data standards to track and end youth homelessness
• Collaborate with the Data and Evaluation Director and Anchor Community Initiative Team to develop data infrastructure and performance management tools to monitor progress towards project goals
• Support work around developing and scaling AWHWA’s custom data tools in communities
• Assist and coach new communities in the development of their By-Name Lists and local community data infrastructure
• Partner with the ACI and Communications Team in capturing best practices from high-performing communities
• Provide input on AWHWA and ACI work plans, ensuring all data coaching is in service of meeting overall goals
• As a representative of AWHWA, present on learnings, methods and/or outcomes at conferences, workshops, convenings, etc.
• Ability to travel and provide coaching support in person in Pierce, Walla Walla, Yakima, Spokane, Jefferson/Clallam, Whatcom, Skagit, Thurston and Clark counties.

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• Belief that preventing and ending youth and young adult homelessness in Washington state is possible ;
• Strong working knowledge of Excel and Google Suite products;
• Experience with Homeless Management Information Systems (HMIS) or comparable government databases;
• Familiarity with youth-serving homelessness systems;
• Deep analysis of intersectional systems of oppression and ability to support others on their journey to a more liberated practice;
• Experience with data improvement coaching, public speaking, curriculum development and/or facilitation;
• Ability to work both independently and collaboratively with a team;
• Experience as a change agent of applied equity within community and/or institutional settings;
• Comfort with systems and macro-level thinking;
• Emotional intelligence and trauma-informed sensibilities pertaining to professional interactions in a work environment shared by those with lived experience;
• Experience with data visualization, data analysis, and quantitative measurement preferred, but not required;
• Familiarity with survey/data collecting tools such as Google Forms, Survey Monkey, JotForm etc. preferred, but not required;
• Experience applying collective impact, improvement science, user-centered design, or other large-scale problem-solving approaches preferred, but not required;
• Willingness to learn and stay abreast on issues pertaining to youth & young adult homelessness. Existing knowledge of related issues preferred, but not required.

In the spirit of “nothing about us without us,” we strongly encourage BIPOC, persons with disabilities, persons with lived homelessness experience, and LGBTQ+ individuals to apply. We are a non-discriminatory workplace and equal employment opportunity employer committed to building an organization reflective of the community it serves. We believe that everyone has their own superpower that brings niche expertise into their work. We value the unique lived experiences of every individual, and we hope you’ll share your superpower with us.

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

Location: Work will be primarily performed hybrid/remote and must be based in Washington state.

Compensation: The starting salary range for this position is $87,550 - $113,300/yr. annually, dependent on experience and internal equity within AWHWA. The full salary range possible within the role in the future is $87,550 - $139,050/yr., dependent on experience and performance.

Benefits : This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): 12 paid holidays, 3 weeks vacation, 1 week personal holiday, and health leave time for full-time staff;
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision;
• Flexible Spending Accounts (FSA) for Health and Dependent Care;
• Employer-paid Life, Long- and Short-Term Disability Insurance;
• Employer-paid Pension through TIAA;
• ...and more!

TSNE/AWHWA strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/AWHWA prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/AWHWA celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/AWHWA's EEO statement extends to volunteers, interns, contractors, vendors, and clients.

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