Vision Innovation Partners
Location
Camp Springs, MD | United States
Job description
At Vision Innovation Partners, our passion is to support our managed practices to provide excellent vision care to patients, treating the whole person with genuine empathy and kindness. We support skilled eye care practitioners to implement the latest operational and surgical advancements and techniques. Our priority is to enable providers to do what they do best: improve each patient’s life through supportive vision care.
Our Shared Purpose:
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences!
If this aligns with your personal and professional goals, we would love to work with you! We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.
Responsibilities:
- Greeting patients professionally, both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Provide excellent customer service
Requirements and Qualifications:
- High School diploma or GED equivalent is required
- Detail-oriented and ability to multitask
- Exceptional customer service skills.
- Ability to perform in a fast-paced environment.
- Exceptional communication skills, both oral and written.
- Knowledge of MS Office.
- Knowledge of electronic medical records software is a plus.
- Experience in healthcare is preferred but not required. We are willing to train the right candidate.
- Bi-lingual English/Spanish a plus
- Competitive compensation package
- Excellent comprehensive benefits
- 401(K)
- Significant eye care discounts
- Continuing education allowances
- Career growth and development
- PTO and holidays off
- Referral bonus
Job tags
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