Pilot Flying J
Location
Orange, CA | United States
Job description
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Job DescriptionPay rate: $21/hour
POSITION SUMMARY:
The Customer Service Representative handles customer inquiries, complaints, billing questions, and driver card issues via phone, email/ticketing system, and fax. They provide solutions to the customer’s fleet needs by using their knowledge of our products and services. They proactively seek out new business from our current customer base by asking important questions, during each call, as the opportunity arises. Customer service reports to the Customer Service supervisor, and is based in Southern California.
ESSENTIAL DUTIES & RESPONSIBILITIES:
This role is part of the SC Fuels company.
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