IT Allianz Inc
Location
Philadelphia, PA | United States
Job description
Title: Servicenow Developer/Admin
Location: Philadelphia PA MUST be onsite (need Local)
Duration: 1 year
No H1Bs & CPTs
Cybersecurity Team report/manage vulnerabilities managed thru SNow.
Day to Day
Background
Work to include but is not limited to configuration of service portals and configuration and support of GRC and Security Operationsrelated processes
The ServiceNow Administrator will be responsible for core system configuration. Gathering and documenting user and process requirements. Developing workflow customizations and supporting the Service Transformation teams. The candidate will be have an understanding of ServiceNow functionality and how all ITIL processes can be implemented in ServiceNow. This includes but is not limited to Incident Management Change Management Asset Management CMDB Management and Problem Management.
Administer ServiceNow tool
Configure Application UI
Configure Workflow
Customize ServiceNow applications
Facilitate rollout of new applications and modules
Facilitate onboarding of new clients on the ServiceNow platform.
Collaborate effectively with other ServiceNow administrators to develop global solutions
Handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Adhere to ServiceNow development standards
Prioritize multiple tasks effectively
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes standards policies working methods and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development stage testing and production environments
Participate in ongoing production support and end user support.
Experience: 35 years of ServiceNow Administration a/o Development
Qualifications: Bachelors degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level.
Preferred Degree in Computer Science or MIS.
ServiceNow Development and Administration Experience preferably in the GRC Vulnerability Remediation or Configuration Compliance practices
Job tags
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