PT Staff Associate, ESL, Academic Affairs | North Shore Community College
North Shore Community College
Location
Danvers, MA | United States
Job description
PT Staff Associate, ESL, Academic Affairs About North Shore Community College: North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).
Job Description: PT Staff Associate, ESL, Academic Affairs Non-Unit Professional position, up to 20 hours/week Campus Location: Lynn and Danvers Campuses GENERAL STATEMENT OF DUTIES: The Staff Associate is responsible for providing tactical support to the ESL department. The Staff Associate will perform duties requiring a high degree of confidentiality, decision-making ability and exceptional responsiveness to internal and external requests. They will support the Director of ESL with evaluations, calendars, and communication efforts. The candidate will play a critical role in supporting the academic programs on the Lynn, Danvers, and online campuses. The ideal candidate should be comfortable working in a technology-rich environment and have a passion for working with data.
DUTIES AND RESPONSIBILITIES: - Improve processes within the ESL department to optimize productivity and efficiencies, which will include (but not be limited to): proactively streamlining workload and workflow for the Director,
- Work strategically and collaboratively with the ESL Achievement Coach(s) and ESL Lab Coordinators.
- Assist with developing and managing ESL events (e.g., orientations and workshops) for the ESL program, including the management of changes made during the registration periods and actively engage with innovative software and management systems to streamline scheduling;
- Assist with non-credit ESL faculty evaluations processes, sending evaluations to faculty, maintaining lists of On-Cycle faculty;
- Assist the Director of ESL with strategic decision making with respect to student support and outreach;
- Coordinate and help oversee external partnerships related to Dual Language and ESL;
- Liaise with internal departments, faculty, external companies, and accreditations;
- Receive telephone calls, greets visitors, provides information and/or refers inquiries to appropriate person/office;
- Perform assignments as required by the office and handle confidential information for the Director of ESL
- Manage the departmental calendar;
- Maintain/update the ESL web pages and;
- Perform other related duties as assigned.
SUPERVISION RECEIVED: Reports to the Director of ESL Navigation
Requirements: - Associates Degree
- Knowledge of the principles and practices of office management, general report writing and data preparation and analysis .
- Ability to use general office equipment and higher education platforms such as Banner, Navigate, Blackboard, Excel, Google suite, etc.
- Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations
- Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds.
- Ability to exercise discretion in handling confidential information.
- Candidate will be required to pass a CORI/SORI and/or National background check as a condition of employment.
PREFERRED QUALIFICATIONS: - Fluency in Spanish, Arabic, and/or French (preferred)
Additional Information: SALARY RANGE: $26-$30/hour
North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.
Application Instructions: Submit resume and cover letter outlining how your experience meets the qualifications of the position. Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references.
Closes: Mar 1, 2024 - 11:59 PM EST
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About North Shore Community College
North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).
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