IT Field Service Technician

A3 Solutions, Inc.

Location

Cheyenne, WY | United States

Job description

Field Service Technician

Responsibilities/ Experience:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.
Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers).
Break/Fix at component level - Desktops; Laptops; printers.
Documents, maintains, upgrades or replaces hardware and software systems.
Imaging and image recovery.
Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.
Install / Re-install various software packages and updates.
Activities include recognition, research, isolation, resolution, and follow-up.
Must have a clean driving record - No open tickets or warrants - No major violations.
Must have an active driver’s license.

Job tags

Salary

$16 - $20 per hour