Location
Grapevine, TX | United States
Job description
Job Opportunity: Retail Supervisor at Midway North America
Are you ready to step into a world where magic and excellence come together? Join us at Midway North America as a Retail Supervisor and play a key role in creating unforgettable experiences for our guests.
About Us: Midway North America is dedicated to providing a magical and world-class guest experience. As a Retail Supervisor, you will be an integral part of our Retail team, ensuring that every visitor leaves with cherished memories.
Your Impact: As a Retail Supervisor, you'll lead by example, inspiring our Retail Team to deliver excellence in assigned commercial areas. Your focus will be on maximizing Per Cap spends and Average Transaction Values while creating a positive and FUN environment.
Key Responsibilities:
- Be the best-in-class on-the-floor example of excellence.
- Lead the Retail Team to meet or exceed KPI and Mystery Visit targets.
- Support training initiatives for the safe and efficient operation of commercial areas.
- Collaborate on labor budgets and schedules to meet seasonal needs.
- Implement Merchandising and Inventory Control programs.
- Foster a Guest-Obsessed culture within the team.
- Ensure high standards of service, cleanliness, and safety.
- Support revenue metrics for commercial areas.
- Serve as Duty Manager when needed.
- Actively participate in ordering and merchandising, even during evening and night shifts.
What We're Looking For:
- High school or GED required; college degree preferred.
- At least 2 years of supervisory experience in retail or a visitor attraction.
- Exceptional people management and communication skills.
- Proven ability to motivate and lead by example.
- Excellent sales skills with attention to detail.
- Experience with computerized till systems.
- Flexibility to work evenings, holidays, and weekends.
Why Join Us:
- Be part of a team dedicated to creating magic and memorable experiences.
- Opportunity for personal and professional growth through training and development.
- Competitive compensation and incentive programs.
- Embrace and exhibit our company values, known collectively as The Merlin Way.
If you're passionate about delivering outstanding customer experiences and ready to make magic happen, apply now for the Retail Supervisor position at Midway North America. Love your work. Work your magic.
Created: December 2023
USD $19.50/Hr.
Job tags
Salary
