Johnson & Johnson Heating and Air Conditioning
Location
Martinsburg, WV | United States
Job description
Come to a company where you will be appreciated, where you can create your own opportunities. At Johnson & Johnson Heating and Air Conditioning we CARE about our people.
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in the Eastern Panhandle. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like ours. To feel appreciated when you work hard and show up daily. To have the opportunity to receive ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, opportunities to excel, and feel they are contributing to a winning team.
Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career.
You will evaluate customer calls and match the right technician to every job.
• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.
• Navigating customer's questions and concerns and seeking resolutions to high level challenges.
• Providing exceptional administrative support and being the "go to person" for the Service Manager.
If you can achieve the above and you find it fun and challenging - you have just the right amount.
• Competitive pay and bonuses
• Medical Insurance -- we pay 100% of your insurance premiums for health. In addition, we offer dental and eye insurance.
• Retirment Plan with a company match
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Johnson & Johnson Heating and Air Conditioning.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Johnson & Johnson Heating and Air Conditioning by visiting When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer
Job tags
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