Senior Manager, Change Management - Merchandising Implementation
Location
Bentonville, AR | United States
Job description
What you'll do at
Position Summary...
What you'll do...
At Walmart, we are dedicated to empowering people to live better lives by helping them save money. As our Implementation Manager, you will play a critical role in delivering on our strategic business initiatives aimed at creating a seamless and hassle-free customer journey from item planning to purchase across all channels. Your responsibilities will include overseeing the implementation of our business strategy and communication plans, while managing programs across departments. Working closely with the leadership team, you will ensure timely and efficient project delivery that meets all our goals and objectives.
Leveraging your critical thinking and problem-solving skills, you will help deliver customer-centric solutions that enable our merchants to execute their strategies effectively and efficiently. Collaborating with agile teams and utilizing the best-in-class solution development practices, you will help us achieve our organizational goals and aspirations.
At every step of the way, you will be supported by our deep-rooted culture and have access to the tools and resources you need to excel in your role, learn, grow, and succeed. This is a unique opportunity to make a real impact on the lives of our customers and contribute to our mission of helping people save money so they can live better
What you'll do...
Business Strategy & Communication
- Supporting strategic business initiatives by working with teams across the business to add new value; ensuring the execution of initiatives; and providing updates to leadership.
- Ensuring business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness.
- Supporting the execution of key initiatives by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers; and partnering closely with the business to ensure strategic initiatives deliver the greatest amount of value.
- Prepares documentation (e.g., Power Point, Word, excel) to communicate strategic recommendations based on research and data analysis. Supports the implementation of process, systems, and tool solutions by building relationships & partnerships with key business stakeholders.
Program Management
- Lead the development and implementation of program plans for the release of a new product to users, including defining project scope, timelines, and resource requirements.
- Work closely with cross-functional teams to ensure successful delivery of the new product, including managing project schedules, risks, and dependencies.
- Monitor program progress and identify opportunities for improvement to ensure delivery on time, within budget, and with high quality.
- Collaborate with business partners to identify and define new business processes and develop strategies to effectively implement the new product to support these processes.
- Develop and implement change management plans to ensure successful adoption of the new product and associated business processes by users.
- Identify and analyze business trends and opportunities related to the new product and associated business processes and make recommendations to senior leadership on areas for growth and improvement.
- Collaborate with stakeholders to identify and address issues that may impact program success or business growth.
- Communicate program and business strategies effectively to all stakeholders, including senior leadership, cross-functional teams, and external partners.
- Ensure compliance with all relevant regulations, standards, and policies related to program management and business strategy.
- Develop and maintain project documentation, including project plans, status reports, and other relevant materials.
- Monitor and report on program and business performance metrics to track progress against goals and identify areas for improvement.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
You'll sweep us off our feet if you...
- Have experience analyzing and solving business problems, does not have to be retail-related
- Have experience working on large, high visibility programs spanning multiple part of an organization
- Have a structured and organized approach to drive programs & expected outcomes with minimal direction
- Have excellent analytical, organizational, and written/verbal communication skills
- Have high curiosity and ownership to learn and deep dive in problems
- Prior experience in retail and ecommerce is a plus
- Ability to work under pressure and manage competing priorities
- Strong problem-solving skills, with the ability to identify and resolve issues quickly and effectively
Minimum Qualifications:
- Bachelor's degree in Business, Communication , or related field
- At least 3 years of experience in program management, business strategy, or related field.
- Experience managing complex projects and programs from inception to delivery, with demonstrated success in meeting timelines, budgets, and quality standards.
- Strong analytical skills, with experience conducting market research, competitive analysis, and customer needs assessments.
- Excellent communication skills, with the ability to effectively communicate program and business strategies to both technical and non-technical audiences.
- Strong leadership skills, with the ability to lead cross-functional teams and influence stakeholders at all levels.
Preferred Qualifications:
- MBA or other relevant graduate degree
- At least 6 years of experience in program management, business strategy, or related field.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology, or related field and 4 years’ experience in communications, human resources, or related area OR 6 years’ experience in communications, human resources, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects, Microsoft Office
Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America
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