Dispatcher / CSR - Riverside, CA
Location
Riverside, CA | United States
Job description
ARS-Rescue Rooter
ARS/Rescue Rooter is one of the fastest growing companies in North America, providing Plumbing services to our customers. We currently have an excellent opportunity for a Dispatcher /CSR to join our team.
This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.
We Offer:
- Competitive hourly rate - $19 - 22/hr. depending on experience
- Comprehensive benefits package including medical, dental, vision & life insurance
- $5 a week medical plan option with Health Saving Account and annual company contribution
- Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family
- 401(k) plan with company match
- 13 days paid time off and 8 paid holidays
- Quality, comprehensive training programs
- Potential to fast-track your career into management!
- Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
- Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
- Service dispatching experience preferred (preference given to candidates with plumbing or HVAC industry experience).
- 2 years phone-based customer service experience required.
- Excellent communication & computer skills.
- Must be able to work a flexible schedule including evenings, weekends and holidays.
- Must have a high school diploma or GED.
We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008).
ARS/Rescue Rooter - Making it Work! Making it Right!
We are an equal opportunity employer
AA EOE M/F D/V
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Job tags
Salary
