State of Florida
Location
Tallahassee, FL | United States
Job description
Requisition No: 824949
Agency: Agency for Health Care Administration
Working Title: 68037433 - REGISTERED NURSING CONSULTANT
Pay Plan: Career Service
Position Number: 68037433
Salary: $2,037.30 - $2,169.72 biweekly
Posting Closing Date: 03/22/2024
Total Compensation Estimator
The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida. These surveys ensure that all state licensed and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care. Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur.
The Work You'll Do:
This position is responsible for the intake and evaluation of complaints about health care facilities. The person in this position is part of a central work unit that assesses complaints to determine implication for investigation, and/or makes referrals to other entities for handling.
Using a background in clinical nursing and assessment skills, this position intakes health care facility complaint calls, and evaluates them for regulatory authority to applicable State and Federal laws, policies, and procedures, assigns investigation priorities and communicates with Agency field staff as necessary. This position is responsible for contact with complainants for clarifying information as needed and generates correspondence on behalf of the Agency. The person in this position must have excellent customer service skills.
The position is full-time, with regularly scheduled hours of Monday – Friday, 8am-5pm EST, excluding state holidays. The employee will be required to follow a daily schedule to ensure phone coverage. Generally, assigned phone coverage does not exceed 2 hours per day. Schedules and duties may be changed based upon business needs. The employee must be able to meet complaint processing deadlines while completing multiple complaint assignments.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
• State Group Insurance Coverage Options, including health, life, dental, vision, and other supplemental insurance options;
• Flexible Spending Accounts;
• State of Florida retirement options, including employer contributions;
• Generous annual and sick leave benefits;
• 9 paid holidays a year and 1 Personal Holiday each year;
• Career advancement opportunities;
• Tuition waiver for courses offered by Florida’s nationally ranked State University System;
• Training and professional development opportunities;
• And more!
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge, skills, and abilities, including utilization of equipment, required for the position:
Knowledge of nursing principles, practices, and techniques.
Knowledge of human anatomy and physiology.
Knowledge of methods of compiling, organizing, and analyzing data.
Knowledge of basic computer skills with regard to word processing and e-mail systems and can effectively learn pertinent computer programs used in the Agency.
Possesses excellent written and verbal communication skills.
Ability to develop program policy, procedures, manuals.
Ability to prioritize workload.
Ability to formulate and monitor nursing standards and operating policies and procedures.
MINIMUM QUALIFICATIONS REQUIREMENTS
Licensure as a Registered Professional Nurse in accordance with Florida Statute 464, and four years of professional nursing experience.
A bachelor's degree from an accredited college or university with a major in nursing can substitute for one year of the required general professional nursing experience.
A master's degree from an accredited college or university in nursing can substitute for two years of the required general professional nursing experience.
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS
Licensure as a Registered Professional Nurse in accordance with Florida Statute 464.
CONTACT: MICHELLE HART (850) 412-4512
BACKGROUND SCREENING :
It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
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