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Support Technician


Truno


Location

Lubbock, TX | United States


Job description

Summary

The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base.

Responsibilities

Someone in this position at TRUNO will:

Qualifications

Someone in this position at TRUNO should have:

Education

Experience (preferred)

Licenses & Certifications (preferred)

Skills & Knowledge

Benefits

Job Type:

We use video interviews as a part of the hiring process.

We are an e-verify employer.

About TRUNO Retail Technology Solutions:

For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.


Job tags

Holiday workFull timeTemporary workFlexible hours


Salary

$17 - $19 per hour

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