Implementation Manager

Location

Troy, NY | United States

Job description

Software Implementation Manager

Troy, NY

Fusco Personnel has been retained to recruit a Software Implementation Manager for an innovative healthcare software company located in the Capital Region. They are seeking a Software Implementation Manager to fully engage with customers at all levels to design and solicit configuration requirements for successful client launches. The Implementation Manager is expected to be the primary contact for customers during the implementation process and is well organized, process oriented, with exceptional attention to detail. 

Responsibilities include:

• Facilitate discovery sessions, standard integration and functionality overviews, trainings and implementation project meetings
• Gather and understand a customer's configuration and integration needs and position the right integration solution based on those requirements
• Prepare and deliver solutions presentations explaining products or services to existing and prospective customers
• Translate customer requirements and document accurate and concise requirements in an official requirements statement, refine the requirements document based on feedback from the customer and internal product owners or engineering reviews

Minimum Qualifications:

• Bachelor’s degree in a quantitative discipline with 3+ years’ experience in a related field
• Exposure and skills to work with key productivity tools – Jira, Asana, Zoho, Teams, etc.

Salary Range:

• $95-115k

Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients.  We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.

Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts.

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

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