Senior MarCom Project and Production Manager
Location
Newton, MA | United States
Job description
This is a remote (occasional onsite) position, candidates should reside near Boston, Chicago or Philadelphia.
ABOUT CRADLES TO CRAYONS:
Cradles to Crayons is leading the way to #EndClothingInsecurity.
Cradles to Crayons (C2C), founded in 2002, provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive.
Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity—just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than four million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally, through Giving Factory Direct—a first-in-kind online clothing donation platform launched in 2021.
Cradles to Crayons takes a three-pronged approach to mitigating Clothing Insecurity: - In-person Engagement—through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.
- Online Product Donations—Giving Factory Direct matches product donors directly to children who need the items they have to donate. GFD is currently available in a growing number of communities as we expand our reach nationally.
- Advocacy and Awareness—Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach.
Cradles to Crayons has earned the highest possible rating from Charity Navigator since 2009. Only 2% of charities nationwide have received this distinction. C2C has a budget of $16.5M for FY24.
POSITION OVERVIEW: As Cradles to Crayons leads the way to #EndClothingInsecurity and expands its high-volume clothing and essentials distribution work to also lead national change for clothing support for children—including advocacy, education, and awareness of this hidden crisis—the External Affairs (EA) team is focused on consistent and impactful visibility for our work (Cradles to Crayons, Giving Factory Direct, and End Clothing Insecurity brands).
Reporting to the VP, External Affairs, the Senior MarCom Project and Production Manager is a new role as part of Cradles to Crayons’ central organizational Marketing team and is responsible for development, implementation, and management of projects and initiatives including annual and ad hoc programs to meet organizational priorities and goals in our Giving Factories®, through Giving Factory Direct®, and the #EndClothingInsecurity movement.
The Senior MarCom Project and Production Manager works with function areas across Cradles to Crayons as well as external agencies and consultants to define and execute strategic and tactical plans, manage statuses, and track outcomes. Additionally, this role assists with and executes low-level production for MarCom assets.
MAJOR RESPONSIBILITIES: - Model and lead a positive “One Cradles to Crayons” culture, underpinned by Cradles to Crayons’ Cultural Values and related behaviors.
- Plan, execute, and oversee both short-term MarCom projects and long-term strategic objectives to deliver high quality, consistent project management.
- Develop project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow.
- Ensure that projects are delivered on time, within scope and budget.
- Lead with proactive and solutions-oriented project management and help establish and implement best practices and processes to support project teams/plans/management.
- Escalate resource and priority conflicts and evaluate the cost and feasibility of multiple options/alternatives to resolve project issues and make recommendations that best meet both project and organizational goals and objectives.
- Manage project communications and interface with internal team members from all Cradles to Crayons function areas, as well as external stakeholders, to ensure that project goals are met.
- Monitor and report on budget status.
- Support and execute production of organizational assets.
- Manage, update, and distribute organizational MarCom resources.
- Other duties and projects as assigned.
REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:
- 5-7 years relevant project management experience, including leading cross-functional high-level projects and initiatives.
- Proven ability to meet deadlines.
- Ability to thrive in a hands-on environment that demands a consultative approach and solutions that meet multiple organizational objectives and needs.
- Ability to maintain effective and productive peer relationships required—must be motivational, foster team spirit, bring an attitude of cooperation, and have a visible commitment to the organization and our mission.
- Ability to obtain the confidence and trust of all colleagues and create an environment for high commitment and cooperation.
- Requires well-developed interpersonal skills to act in the capacity of liaison to the user community.
- Outstanding relationship management skills required, including the ability to effectively manage group dynamics to effectively reach a positive outcome.
- Outstanding written and verbal communication skills, ability to confidently communicate with and give guidance to internal and external constituents at all levels.
- Excellent situation leadership skills.
- Excellent human resource management skills, ability to oversee multiple projects with different project teams.
Working knowledge of:
- Microsoft Office 365.
- Asset production—PPT, PDF, Templates, etc.
- Social media platforms, digital media content, and trackable metrics.
- Adobe Suite design tools, Canva, or other creative platforms.
- Hubspot or other email/marketing automation tools.
- Google Analytics.
- Marketing and Digital marketing.
- Mission-driven education, awareness, and action.
- Salesforce or other CRM and WordPress.
- Video production.
- Print and digital production and commercial printing.
- Ability to thrive in a dynamic, entrepreneurial, and collaborative environment.
- Can-do attitude.
- Non-profit experience a plus.
DIVERSITY IS OUR STRENGTH:
Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.
WORKING CONDITIONS: This is an office / work from home remote virtual environment with occasional visits to C2C Giving Factories. There are no hazardous or significantly unpleasant conditions.
ACCOMMODATION: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.
TO APPLY: It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Please send a cover letter and resume with relevant experience to
About CRADLES TO CRAYONS: Cradles to Crayons (C2C), founded in 2002, provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive. Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity—just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than three million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, NYC, and nationally, through Giving Factory Direct—a first-in-kind online product donation platform launched in 2021. Cradles to Crayons takes a three-pronged approach to mitigating Clothing Insecurity: 1. In-person Engagement—through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve. 2. Online Product Donations—Giving Factory Direct matches product donors directly to children who need the items they have to donate. GFD is currently available in a growing number of communities as we expand our reach nationally. 3. Advocacy and Awareness—Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach. Cradles to Crayons has earned the highest possible rating from Charity Navigator for 13 consecutive years. Only 2% of charities nationwide have received this distinction. C2C has a budget of $12.9M for FY22.
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