Spectrum
Location
Greensboro, NC | United States
Job description
At A Glance
Start date(s): May 3, 2024
The Spectrum Community Solutions Billing & Accounts role is a Billing position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Interface with residents & property owners to identify needs and recommend customer centric solutions.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to respond to customer inquiries in a timely manner
Quick thinker, likes challenges, goal oriented, ambitious, determined and self-confident
Proven verbal, written and interpersonal communication skills
Ability to communicate in a clear, professional manner
Multitask effectively
Familiarity with billing systems (ICOMS/CSG)
Required Education
High school diploma or equivalent (required)
Required Related Work Experience and Number of Years
Sales experience preferably selling Voice, Data, and Video solutions - 1
Customer service, call center and/or sales - 1
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CBI101 2024-30156 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.Job tags
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