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Location

Warwick, RI | United States

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Job description

Department: Enrollment Services Office

About CCRI

The Community College of Rhode Island is New England's largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees' values and what it means to work here, learn about our Guiding Principles here .

Job Summary

GENERAL STATEMENT OF DUTIES:
To provide high level Enrollment Services clerical support; to troubleshoot problems and resolve questions involving the Student Financial Aid, Registrar's and Bursar's areas; provide information on a wide variety of Enrollment Services questions and subjects, including the maintenance of student financial and employment records; to receive and disburse currency and checks according to established procedure; to perform complex word processing and data entry functions using word processing, database and spreadsheet software.

SUPERVISION RECEIVED:
Works under general supervision of a superior, with some latitude for the exercise of independent judgement; work is monitored, reviewed in process and upon completion for accuracy and adherence to desired objectives.

SUPERVISION EXERCISED:
As required, may supervise the work of a small group of Enrollment Services support staff.

Duties and Responsibilities

• To research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records, student financial assistance and employment, billing and collections.
• To collect payments, including checks for confirmation deposits, housing deposits and outside loans and scholarships.
• To be responsible for the receiving, receipting and balancing of money and checks with accuracy and speed.
• To record Enrollment Services' transactions in books of original entry and to post to ledger accounts from receipt, disbursement, expense, and appropriation records according to established account classifications.
• To reconcile Enrollment Services; records with those of the University's General Accounting Office and/or Grant and Research Accounting Office in order to assure complete agreement of records of disbursements, receipts, outstanding orders, and balances.
• To process transcript requests, payroll authorization forms, promissory notes, and verifications of enrollment.
• To review financial aid applications for completeness, requesting missing information when
  necessary.
• To respond to verbal, in-person and written requests, and troubleshoot and resolve problems directly related to Enrollment Services.
• To disseminate information concerning fee schedules, payment plans, fee waivers, sanctions and refunds, and to assist in the dissemination of Enrollment Services printed materials and correspondence.
• To perform complex word processing, database spread sheet functions.

Minimum Requirements

KNOWLEDGES, SKILLS AND CAPACITIES:
A familiarity with the broad range of principles, practices and techniques associated with enrollment services and computer systems used to support enrollment services; a working knowledge of the procedures and practices used in handling and accounting for the receipt and disbursement of monies; a working knowledge of the principles and practices of bookkeeping; ability to perform complex tabulations and arithmetical computations, to
accurately count and disburse money and to perform word processing, database and spreadsheet functions with speed and accuracy*; ability to deal courteously with customers.

EDUCATION AND EXPERIENCE:
EDUCATION: Such as may have been gained through: graduation from a senior high school, including or supplemented by completion of courses in commercial math; and
EXPERIENCE: Such as may have been gained through: employment involving enrollment service
practices, including the procedures and practices used in handling and accounting for the receipt and disbursement of monies; customer service; and use of word processing, database and spreadsheet software.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

*Note: 40 net WPM - 5 minutes

Competencies and Desired Qualifications

1

FLSA
Non-Exempt

Salary Information
Starting salary $44,309

Collective Bargaining Unit
CCRIESPA

Academic/Calendar Year
Calendar

Work Schedule Information
Monday through Friday, 8AM-4PM, Hours and campus may vary based on departmental needs.

Application Close Date
03/18/2024

Posting Number
SF00969

Quick Link

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311 or emailing [email protected] .

EEO Statement

CCRI prohibits students, employees, contractors, volunteers, and visitors (collectively, "community members") from engaging in discrimination and harassment based on any individual's race, color, creed, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, veteran status, and any other legally protected characteristic. This prohibition applies to CCRI's educational programs and activities-including admissions-as well as all employment actions, including but not limited to recruiting, hiring, promotion, demotion, compensation, and benefits. Inquiries or complaints concerning discrimination shall be referred to CCRI's Title IX Coordinator at [email protected]

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

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