Hotel Front Desk Receptionist
LaQuinta Inn and Suites Unversity Parkway Orem Ut
Location
Orem, UT | United States
Job description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
SHIFTS OPEN:
- Friday: 3 PM-11 PM
- Saturday: 3 PM-11 PM
- Sunday: 3 PM-11 PM
Responsibilities:
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Handle customer complaints as necessary
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Communicate with housekeeping to make sure guest rooms are ready
- Bookkeeping: keep accurate records of all hotel guest account information
Qualifications:
- Must have graduated high school, received a GED or equivalent
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Well-versed in taking telephone calls and handling stressful situations
About Company:
We are La Quinta Inn, we are family oriented. And look for hard working people like ourselves. We all work together as a team and help one another grow and succeed in the business. Our longest Employee we have has been here for 20 years so we really strive to find good candidates that want to stay here for some time. Its not just about work work work all the time either we do like to have some fun! Once a month we do a big family lunch just to sit back and relax with each other and get our mind away from work. If this sounds like a company you would want to work for then please apply you wont regret it!
Job tags
Salary
