NORTHEASTERN HEALTH SYSTEM
Location
Tahlequah, OK | United States
Job description
Position Summary
Provides a quality customer service experience while assisting with the scheduling of visits for ancillary services. Performs patient scheduling duties including data entry, answering telephones, making copies and working as team member with associated departments to ensure timely scheduling of appointments for a wide array of procedures. Position Accountabilities Answers calls in a timely and professional manner. Obtains necessary information from physician offices or patient. Verifies procedure meets medical necessity. Ensures all scheduled patients have orders. Schedules appointments according to procedure. Communicates with and educates patients as needed. Performs other related duties as assigned or requested. Completes assigned tasks in timely manner. Is accurate and conscientious. Focuses on work and manages time wisely. Asks for and offers help when needed. Understands HIPAA rules. Maintains confidentiality in written and oral communication. Is mindful of volume and location of conversations. Obtains consent forms per protocol as needed. Offers patients privacy information. Minimum Education - High School or equivalent Preferred Education - One year work experience in health field Preferred Experience - Previous clerical experience Do you have questions about starting your career with Northeastern Health System? Our healthcare recruiter is available to answer all of your questions related to any position. Sharee Maggard 918-207-2699 Call or Text [email protected]Job tags
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