Insurance Coordinator

Pecan Park Dental

Location

Arlington, TX | United States

Job description

We are looking for a dental insurance coordinator to be responsible for working with insurance companies to verify patients’ benefits, as well as calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software Dentrix to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received, and upload completed insurance forms into patients’ electronic files. As a fee-for-service practice, we do submit insurance claims on behalf of our patients.

To be successful as a dental insurance coordinator, you should work closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding dental insurance coordinator should achieve excellent customer service and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments.

Duties & Responsibilities:

Verifying the patient’s insurance eligibility and benefits.
Explaining insurance benefits to patients.
Entering data using Dentrix
Generating reports for all activities.
Posting payments made by patients.
Following up on non-paid insurance claims.
Processing monthly account billing statements.
Managing late payments and overdue accounts.
Processing insurance payments and refunds.
Uploading completed insurance verification forms.
Monitoring weekly, monthly and quarterly reports to confirm payment from clients and insurance companies.