ABM Industries
Location
Boston, MA | United States
Job description
Overview
Annual Salary: $80,000.00-$90,000.00 US Dollars
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management ( .
Position Summary:
The Account Manager is a key position responsible for overseeing the Janitorial operations of an airport facility. This role requires strong leadership and organizational skills to manage custodial staff during shifts, ensuring that cleaning tasks are performed effectively and in compliance with established standards. The Account Manager will report to the General Manager and collaborate with all management and other stakeholders to maintain a clean and safe environment.
Key Responsibilities:
Janitorial Operations Management: Manage and supervise the Janitorial operations. Ensure that cleaning tasks, such as sweeping, mopping, dusting, and waste removal, are completed efficiently and to the required standards.
Staff Supervision: Provide leadership and guidance to the staff working during shifts. Assign tasks, monitor performance, and provide feedback and coaching as necessary. Foster a positive work environment and encourage teamwork and accountability.
Quality Control: Conduct regular inspections of the assigned Facilities to ensure that cleaning tasks are performed to the established standards. Address any deficiencies or issues promptly and implement corrective measures. Maintain cleanliness logs and records for documentation and reporting purposes.
Safety Compliance: Ensure compliance with safety protocols and regulations during Janitorial operations. Promote safe work practices and provide training to staff on the proper handling of cleaning chemicals, equipment, and machinery. Identify and mitigate potential safety hazards.
Inventory and Supplies Management: Monitor Janitorial supplies and equipment inventory for assigned area. Ensure an adequate supply of cleaning materials, tools, and equipment. Maintain accurate records of inventory levels and request replenishments as needed.
Communication and Collaboration: Collaborate with client and other stakeholders to understand their Janitorial needs and address any concerns or special requirements. Maintain open lines of communication and provide exceptional customer service.
Training and Development: Identify training needs and opportunities for Janitorial/Warehouse staff. Provide training sessions on cleaning techniques, equipment usage, safety procedures, and any other relevant topics. Support staff development and promote a culture of continuous learning.
Emergency Response: Serve as a point of contact during Janitorial-related emergencies, such as spills, floods, or other incidents requiring immediate attention. Coordinate with the appropriate personnel, follow emergency protocols, and take necessary actions to mitigate risks and ensure a safe environment.
Reporting and Documentation: Maintain accurate records of custodial activities, including work schedules, cleaning logs, maintenance requests, and incident reports. Prepare regular reports on operational performance, including key metrics, accomplishments, and areas for improvement.
Education:
Bachelor’s degree or equivalent experience.
Experience:
1 to 3 years of management experience.
3 to 5 years of supervisory experience.
Additional Certifications are strongly preferred:
Experience in cost estimating/pricing work required.
Must have working knowledge of OSHA safety regulations and chemical handling/storage procedures.
Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
Intermediate skills with Microsoft Office applications (Word, Excel, Outlook)
Strong verbal and written communication skills and strong interpersonal skills are required.
Able to safely inspect and evaluate all work and supplies and equipment.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
REQNUMBER: 80423
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job tags
Salary
