NTT DATA, Inc.
Location
Tennessee | United States
Job description
• Defines overall application functional / business requirements with end users. • Recom-mends solutions, modifications, configurations, and processes. • Implements, designs and / or upgrades applications.
• Creates test plans for projects.
• Analyzes model test discrepancies to find trends and works with programmers to resolve.
• Establishes cost and time estimates for development and implementation of projects. • Produces business process flow charts, communications, presentations, and other materials for knowledge transfer to leadership
• Evaluates user requirements for one or more specialized business applications and translates those needs into defined user assessment plans or specifications used in determining end -user business or technical needs.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. • Acts a team leader for projects with moderate budgets or of a short to intermediate duration
• Mentors less experienced team members.
• Strong knowledge of system development methodology, project management and system architecture
• Strong analytical / problem solving skills.
• Ability to identify and evaluate IT and business challenges from a broad perspective. • Exceptional influencing and communication skills.
• Exceptional ability to translate between non-technical business users and technical IT resource
Excellent client service attitude and leadership capabilities.
• Exceptional organizational and time management skills
, background and experience in Life and Annuities products will be added plus.
Master hands on experience with Microsoft Excel, analytical tools required.
Prior background with contact centers reporting and workforce management team a significant plus
Job tags
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