Advantage Property Management Services
Location
Pleasanton, CA | United States
Job description
Schedule: Full Time
Hourly Rate: **$7.00 - $9.00**
English Proficiency: Native
**Brief company background**
Since 2010, Advantage Property Management Services (APMS) has been advocating for Landlords in the Tri-Valley. We manage all types of residential properties, from small condos to large apartment buildings. We are truly full-service; you don’t have to lift a finger.
**GENERAL DESCRIPTION**
The Assistant Property Manager (APM) is responsible for supporting the Property Management
team to onboard new clients, manage the resident experience, and ensure processes are
completed properly. This role requires a broad skill set to complete all administrative tasks that
can be completed remotely; if it can be done from a computer, you’ll be doing it.
The APM’s schedule is M-F 8am – 6pm Pacific Time.
**RESPONSIBILITIES/DUTIES**
● Deliver excellent customer service to customers via phone, email, and text
● Manage the move-in/move-out process
● Create Comparable Market Analysis (CMA) reports
● Draft new Leases and renew existing Leases
● Manage resident and owner insurance policies
● Resident management—help with maintenance concerns, enforce lease terms and
resolve resident complaints
● Perform regular audits to ensure policies are being adhered to
● Manage the Property Manager’s calendar
● Pre-draft emails on behalf of the Property Manager
● General office management tasks, including filing, organizing, ordering office supplies,
etc.
● Execute all other duties assigned by the Property Managers or Company Owners
**MINIMUM QUALIFICATIONS**
● 2+ years experience working from home; a quiet home office environment (more details
below)
● 5+ years of administrative and customer service experience
● Fluent, verbal and written
● Excellent communication skills
● Type 40+ WPM
● Exceptionally detail-oriented with superior organizational skills
● Well-versed in technology, including Microsoft Word, GSuite apps (Gmail, Google Sheets,
Slides, and Google Docs)
● Self-motivated and capable of working independently with very little management
oversight
● Adept problem solver
**REQUIRED HOME OFFICE RESOURCES**
This is a work-from-home position. To efficiently complete your work, you will need to provide
and maintain the following:
● Quiet, dedicated home office
● Newer (less than 3 years old) computer with at least an Intel Core i7 processor, 12 GB
RAM, and a licensed version of Windows 10
● Dual monitors
● High-speed internet connection with at least 30mbps+ download and 10mbps+ upload
speed
● Noise-canceling headset with a microphone to use when making/receiving calls.
● Licensed software necessary to perform your job duties.
Job tags
Salary
