Location
Fremont, CA | United States
Job description
About RoseRyan, a ZRG Company
RoseRyan’s tailored advisory expertise helps solve companies’ finance and accounting challenges and takes businesses to the next level. For nearly 30 years, our consultants have become essential members of finance organizations at companies of all stages, as they tackle business transactions, strategic projects, corporate governance issues, interim finance roles, technical accounting, and any other interesting initiatives our clients dream up.
Collections Analyst responsibilities for clients include:
The ideal candidate will be responsible for the collections process for our clients. This includes contacting customers regarding outstanding payments, resolving disputes, and ensuring timely payment of invoices. The Collections Analyst will work closely with cross-functional teams to ensure effective communication and collaboration for efficient collections. This is an exciting opportunity for someone who is detailed-oriented, passionate about customer service, and enjoys problem solving in a fast-paced environment.
Responsibilities
- Manage the collections process, including contacting customers regarding outstanding payments and resolving disputes
- Review and analyze customer aging reports to identify past due invoices and collection priorities
- Collaborate with cross-functional teams, including sales, customer service, and finance, to ensure effective communication and collaboration for efficient collections
- Proactively identify and resolve issues or obstacles that may impact the collections process
- Document and maintain accurate records of collection activities and customer communications
- Prepare and send invoices and statements to customers as needed
- Develop rapport and strong relationships with clients customers while maintaining a consistent plan to collect on past due balances.
- Protect organization's value by keeping information confidential
Requirements
Technical Skills:
- Associate Degree in Accounting or related field; Bachelor’s degree preferred
- Minimum 2-5 years of B2B collections
- Experience working with collection software or CRM systems
- Proficient in MS Office Suite
- Experience with any accounting software including collections software
Soft Skills:
- Strong attention to detail
- Excellent communication and interpersonal skills
- Ability to build and maintain positive customer relationships
- Strong problem-solving and analytical abilities
- Ability to work independently as well as in a team environment
- Demonstrated ability to meet deadlines and manage priorities effectively
- Ability to maintain confidentiality and handle sensitive information
Pay range: $40-60/hr DOE
Job tags
Salary
