Physical Security Technology Specialist
Location
Mechanicsburg, PA | United States
Job description
M3T Corporation, headquartered in central PA, with an additional office in Virginia, is a Veteran-Owned small business. We are an industry leader in the design, installation, and maintenance of comprehensive security solutions in the Mid-Atlantic states. Established in 2001, M3T Corporation has fostered and continues to develop its reputation as an innovative technology leader and full-service provider for customers.
Job Description
Bonus opportunity or eligibility for a higher starting salary for earning/having any of the below certifications:
CCNA-Security
CySA+ **
GICSP
GSEC
Security+ CE
CND
SSCP
JOB SPECIFIC DUTIES/COMPETENCIES:
- Provide exceptional customer service while responding to phone, email, and online requests for support.
- Complete projects and service calls to support work necessary for fostering customer satisfaction.
- Management and maintenance of our client's cloud-hosted and on-premise security solutions.
- Assist with the deployment of on-premises and cloud-hosted security solutions.
- Perform software upgrades for security applications in basic environments.
- Effectively communicate with Project Management, Leadership, and Clients on progress daily.
- Assist the Business Development and Account Management Teams with sales demonstrations.
- Troubleshoot electronic security systems and software.
- Responsible for the knowledge and application of networking fundamentals.
- Complete the testing and evaluation of new technology solutions.
- Provide training on the end-to-end use of a solution.
- Create and maintain comprehensive system documentation for internal and external use.
- On-call to support our client needs outside of regular working hours and weekends.
- Frequent travel and overnight stays may be required to implement and support solutions in multiple states.
- Work in diverse environments such as indoor/outdoor, various weather conditions, and different professional settings, including construction sites or those occupied for business.
- Pursue continuing education for ongoing professional development.
- Perform other duties as assigned.
Qualifications
- Entry Level Applicants: A minimum of two (2) years of experience working in the Electronic Security Industry or an IT position.
- Experienced Applicants: A minimum of four (4) years of experience working in the Electronic Security Industry OR a minimum of two (2) years of experience working in a related industry and an Associate's degree.
- Possession of or eligibility to obtain a DoD Secret Clearance and perform work on federal contracts.
- Demonstrate functional knowledge of Networking, Microsoft Desktop, Server, and Application platforms.
- Demonstrate attention to detail and a focus on performing high-quality work in a time-effective manner.
- Possess the ability to problem-solve and prioritize in a fast-paced environment.
- Possess strong verbal and written communication skills.
- Able to work dynamically within a diverse group of geographically distributed teams.
Additional Information
What we offer!
- Competitive pay
- Employee & family health, dental and vision insurance
- Life insurance policy
- Paid time off and paid holidays
- 401(k) Retirement Plan with company match
Job tags
Salary
