Integration Consultant I

Location

Ann Arbor, MI | United States

Job description

ADP is using a hybrid model. Three days in the office are required.

Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers’ success. With us, you’ll combine your analytic and project management skills with your ability to simplify complex information — helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

ADP is hiring an Implementation Consultant I. In this position, you’ll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

QUALIFICATIONS REQUIRED:

• 1-3 years of experience working in a client service/customer service environment
• At least 1 year of business consulting experience.
• Bachelor’s degree or equivalent in education and experience preferred
• Knowledge of SQL, Python and/or light coding needed

YOU’LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

• Belong  by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences. 
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. 
• Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. 
• Join a company committed to giving back  and generating a lasting, positive impact upon the communities in which we work and live.  
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. 

What are you waiting for? Apply now!

Jobs.adp.com

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched 401(k), Student Loan Repayment Program, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $18.32 – $37.12 / Hour

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

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